Hawaii Hotels and Resorts: Hawaii Resort Hotel

The Fairmont Orchid

The Fairmont Orchid, Hawaii, located on the Kohala Coast of Hawaii's Big Island, offers a secluded beach, waterfall gardens and plenty of aloha spirit. Surrounding the hotel are five sacred mountains, the countless blue hues of the Pacific Ocean and some of the world's best golf courses. Click Here for Hotel Map PDF

AAA Four Diamond Award

The Fairmont Orchid
1 North Kaniku Drive
Kohala Coast, Hawaii
United States 96743
Telephone: (808) 885-2000 Fax: (808) 885-1064
Email: orchid@fairmont.com

Room Amenities

Common Amenities
All rooms and suites offer the following complimentary amenities:

  • Air-conditioning
  • Alarm-clock radio
  • Bathrobes (light waffle cotton) and slippers
  • Fairmont toiletries
  • Hair Dryer
  • Iron and ironing board
  • In-room safe
  • Cool box (not a refrigerator)
  • Two bottles of Hawaiian Springs water replenished daily with service
  • Three telephones, two with speaker phone and one in the bathroom
  • Color television with cable, pay-per-view movies and pay-per-play Super Nintendo®
  • Wooden valet clothing stand
  • Writing desk and one chair
  • Pillow topper on mattress
  • Coffee Maker
Amenities on Request
The following amenities may be available in selected guest rooms at no extra charge. Please indicate the request in your on-line reservation, or ask one of our reservation agents.
  • Cots
  • Cribs (deluxe cribs with crib sheets and bumper pads)

Restaurants & Lounges

Brown's Beach House Restaurant 

Norio's Japanese Restaurant & Sushi Bar

Brown's Deli

Ocean Bar (Family Restaurant)

The Orchid Court (Breakfast)

Kahakai Bar (on the beach)

In-Room Dining

NEW! Luana Lounge - Enjoy a leisurely afternoon or evening here with your favorite tropical libation near the Lobby and overlooking the grounds and the ocean beyond.  Nibble from a delectable pupu (appetizer) menu and relax amid Big Island art and the glorious Kohala Sunset.

Health Club & Spa

Fitness Center

The Fitness Center features the latest in fitness equipment with views of the expansive lawn and pool beyond.  Other fitness activities offered include daily seaside yoga, meditation, pool aerobics, art classes, a world-class tennis pavilion and more available with purchase of an Activities Card.  Many additional activites are complimentary including daily Hawaii Arts & Crafts and cultural hikes on the resort exploring ancient Hawaiian petroglyphs and lava shelter caves.

Spa Without Walls

The Spa Without Walls is a full-service facility with private outdoor venues that allow the natural beauty and healing properties of Hawaii to contribute to your wellness treatment. Indoors, there are treatment rooms, a steam room and separate dry sauna plus a boutique featuring spa products.

Business Services

Business Center Daily 8am-4pm

High Speed Internet Access

Guests of Fairmont Hotels & Resorts may enjoy High Speed Internet connectivity in selected guest rooms as well as Ethernet network connected in meeting rooms and wireless Internet access in public areas such as lobbies and lounges.  Enroll in our complimentary Fairmont President's Club and receive daily access at no charge.  Learn more at www.fairmont.com/fpc/

Guest Services

Information and General Services

  • Babysitting and Nannies
  • Bell Staff  
  • Concierge
  • Gift Shops
  • Housekeeping
  • Laundry Services
  • Parking ($15 self, $21 valet daily)
  • Pet Policy
  • Safety Deposit Boxes

Transportation

Travel Directions

From Kona International Airport

  • Turn left at the stoplight exiting the Kona International Airport onto Highway 19.
  • Remain on Highway 19 for 19.5 miles.
  • The entrance to Mauna Lani Drive is located on the left (ocean side) of the highway, marked by a noticeable coconut grove.
  • Enter the resort on Mauna Lani Drive and proceed for about a mile to the round-about traffic circle.
  • Enter the circle, yielding to traffic.
  • Take the first right turn which is North Kaniku Drive.
  • Stay on North Kaniku Drive until you reach the main entrance to The Fairmont Orchid at the end of the drive.

From Hilo International Airport

  • From Kekuanaoa Street (Airport Access Road) turn right on to Kanoelehua Street.
  • Turn left onto Kamehameha Avenue. Continue as lane merges to the right onto Highway 19.
  • Remain on Highway 19 to Waimea (approximately 53 miles).  Follow signs in Waimea to Kawaihae (turn right on Lindsey Road/Highway 19). 
  • Continue for approximately 11 miles down Kawaihae Road.  At the T-intersection on your left, turn left to continue on Highway 19.  You are now traveling south, parallel to the ocean on your right.
  • Continue approximately 7 miles, past Hapuna Beach State Park and the right-hand turn lane to Puako for Mauna Lani Resort sign on your right before a tall coconut grove entry road. 
  • Turn right onto Mauna Lani Drive. Proceed past the Guard House to the traffic circle and take the first right to The Fairmont Orchid on North Kaniku Drive.
  • Stay on North Kaniku Drive until you reach the main entrance to The Fairmont Orchid at the end of the drive, less than a mile.  Valet and self-parking available, see Parking below.

Map of Hawaii - Fairmont Orchid

Car Rental

All companies are available at the Kona-Keohole International Airport, 30 minutes south of the resort.  Dollar Rent-a-Car maintains a desk at the resort with cars available.

Here are the most popular rental companies for pick up and drop off at the Airport:

  • Alamo: 1(800)327-9633
  • Avis: 1(800)321-3712
  • Budget: 1(800)527-0700
  • Dollar: 1(800)800-4000
  • Enterprise: 1(800)736-8222
  • Hertz: 1(800)654-3011
  • National: 1(800)227-7368

Limousine

Limousine service is offered and can be booked through our Concierge (808-887-7368)

Taxi

Air Taxi company exclusively services our resort and your transportation request can be arranged through the Concierge.

Parking

Parking is available at the hotel. Self parking is $15 USD per night and valet parking is $21 USD per night.  Off-propety guests may have their parking pass validated for complimentary parking when a minimum purchase of $15 is made at any restaurant or store at the hotel.