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Guest Services


Fairmont Baku, Flame Towers will provide your family with childcare support during the day or for those special evenings out.  Pricing and availability can be determined by speaking with the concierge.

Bell Staff

Bellmen are available 24 hours per day, and would be pleased to assist with porterage and luggage storage.

Check-In / Check-Out

Check in time is 15.00.
Check-out time is 12:00 noon.


Our concierge is available in the main lobby of the hotel, and can assist in providing information about everything from dinner reservations to directions.


Housekeeping services are provided twice daily including evening refresh services. Additionally, the housekeeping department provides a number of travel amenities.

Safety Deposit Boxes

Safety deposit boxes are available at the front desk at no extra charge.  Each room has its own private in room safe as well.


Fairmont Baku, Flame Towers is pleased to offer an exclusive car service to and from Heydar Aliyev International Airport directly to our hotel's front doors.  Please contact our concierge directly to book via email at

Reservations must be made a minimum of 24 hours in advance for this service.


Guests will have access to main elevators in the main lobby. For your security, room keys are required to access elevators.

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