Babysitting service is available starting from *$16.00/hour for up to two children and a minimum of four hours. The caregivers can look after the children in the room or take them to different hotel activities (swimming, bowling, movie theatre, etc.). Advance reservations are required and may be made through the Concierge. A 24-hour cancellation policy applies to all reservations.
*Please note that prices are subject to change without notice.
Bellmen are located at the Main Entrance of the hotel. They will be happy to assist you with porterage and luggage storage.
Check-in time is 4:00 p.m.
Check-out time is 12:00 noon.
The Concierge Desk is located on the Mezzanine level across from the main elevators. They will assist you with dinner and activity reservations, transportation and directions to major attractions.
Fifteen exciting shops await you at The Fairmont Banff Springs. Please refer to the Shopping section of this website, under Explore Area, for detailed information on each of these exciting new shops.
Additional shopping is available in the Banff town site. For further information, contact the Banff/Lake Louise Tourism Bureau at (403) 762-0270, or email.
The Housekeeping staff will provide extra amenities such as cribs and cots at no extra cost.
Dry-cleaning and laundry services are available to our guests. For same-day service, please inform Royal Service and have your dry-cleaning or laundry ready for pick up by 8:30 a.m. Delivery will be done at 6:00 p.m. the same day. If laundry is picked up after 8:30 a.m., delivery will be done the following morning.
The hotel's parking is located beside the Convention Center. It is a three-level roofed parkade with 415 parking spaces:
- Self-parking: $22 CAD/night, with unlimited access
- Valet service is also available: $29 CAD/night, with unlimited access
Pets are permitted in the hotel at a price of $25 CAD per day to a maximum of two pets. The animal must be supervised at all times and must be on a leash in public places. Seeing-eye dogs are always welcome at no charge.
Skis are not allowed in the guest room. Therefore, the hotel is pleased to provide private ski storage, located by the Main Entrance.
The hotel has a total of 10 wheelchair accessible rooms. The rooms have large door frames and their bathroom has grab bars in the bathtub and by the toilet.
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