Boston Area Hotels: Fairmont Battery Wharf, Boston Area Hotel

Guest Services


The hotel has an ATM located in the main lobby. Several banking facilities are also within walking distance of this Boston area hotel.


Fairmont Battery Wharf uses the services of Parents in a Pinch, a well renowned babysitting company in Boston. Please click here for more information.

Bell Staff / Door Staff

Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

Business Center

We offer a complimentary self-serve business center supported by a professional staff at the front desk.  Check your email or surf the web at one of two computer workstations .  Our Boston area hotel’s business center is located on the lower level near our Constitution Ballroom. Guests may print out their boarding passes with our compliments.

Check-In / Check-Out

Check-in time is 3:00 p.m.
Check-out time is 12:00 noon.


Our North End Ambassadors are available 24 hours a day in the Main Lobby of the hotel and Fairmont Gold Building. We offer impeccable service and are experienced in making dinner reservations, reserving event tickets, handling transportation requests, personal shopping and providing visitor information for downtown Boston and our surrounding neighborhoods.

Exhale Spa

Our Boston area hotel’s Exhale Spa® is located in our J.W. Revere Building and rests in a 12,000 square foot space including an inviting lobby lounge retail area, an alluring manicure + pedicure bar, a dramatic temple-like Yoga studio, a light-filled Core Fusion studio, one of a kind Authentic Hammam Spa area and 12 zen-inspired therapy rooms for advanced skin care, therapeutic body work, and healing modalities. Prefer to work out in your room?  Critically acclaimed Exhale Spa® workout videos are available at the front desk.  For added convenience, our Fairmont Fit program can provide Adidas workout apparel and shoes, and a yoga mat with stretch band to be delivered directly to your room.

Fitness Center

Fairmont Battery Wharf offers its guests a state-of-the-art fitness center, open 24 hours daily. The fitness center offers a wide variety of cardio machines and free weights. Guests can also choose from a variety of fitness classes at Exhale Spa®. For guests who wish to head out for a run, our luxury Boston hotel offers Harbor Walk jogging trail maps and bottled water at the Front Desk.


The Housekeeping staff is pleased to offer twice-daily maid service including turn-down service upon request to ensure the best possible comfort of all our guests.

Laundry Services

Same-day laundry service and overnight shoe shine is available. Pressing service is available upon request.


The Hotel offers the following valet parking services:

    ·        Hotel Overnight Guest Parking:$45.00

    ·        Hotel Overnight Oversized Vehicle Parking: $50.00

    ·        Hotel Event Parking Up to 1 Hour: $14.00

    ·        Hotel Event Parking Up to 6 Hours: $28.00

    ·        Hotel Event Parking 6-12 Hours: $35.00

      Pet Policy

      Pets weighing 25 pounds or less are welcome in the hotel at a cost of $25/night which includes a plush pet bed, food dish & water bowl. The pet must be on a leash at all times, must not be left unattended in the room, and is not allowed at Aragosta Bar and Bistro or The Terrace. Any damage incurred to the room by the pet is the responsibility of the guest. Service dogs are always welcome and exempt of charges

      Rowes Wharf Water Transport

      We are proud to provide our guests with a private Water Taxi stand and year-round passenger water transportation service from Rowes Wharf Water Transport throughout the Boston Harbor and Logan International Airport. 

      Safe Deposit Boxes

      Safe deposit boxes are available at the Front Desk at no additional charge.

      Smoking Policy

      We are a smoke-free hotel. All guest rooms, suites, guest corridors and all public areas are smoke-free environments. This includes all guest rooms, balconies, patios, meeting spaces, restaurants, and lounges.

      Wheelchair Accessibility

      Our Boston area hotel offers a selection of guest rooms that are specially adapted for physically challenged guests. These rooms are in full compliance with the Americans with Disabilities Act. The Housekeeping Department can also provide raised toilet seats and shower chairs upon request.


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