Your browser does not support frames.

Spa Experience

  • my Spa, Fairmont Chicago

We recommend reserving your mySpa experience in advance so we may accommodate your request. Your spa appointments are subject to availability and must be reserved with a credit card or your guest room number.

Cancellations

If you must reschedule or cancel your services,please notify us 24 hours prior to your scheduled appointment to avoid being charged the full value of your services. Spa packages and groups of 3 or more require 48 hour notice in order to avoid being charged the full value of the services. A credit card is required at time of booking.

Arrival

We suggest arriving 30 minutes prior to your treatment so that you may enjoy your entire experience and the amenities we provide. Arriving late may limit your treatment time so that our next guest is not delayed.

Satisfaction

As a convenience, an automatic 20% service charge is added to all services which includes an 18% gratuity for the service provider(s). Additional gratuities are optional.

Safety

Please notify our spa consultants if you have any medical conditions that may be affected by our services. These include allergies, high blood pressure, or physical ailments. Please tell us if you are pregnant so that we may provide you with the proper guidance, care, and comfort you need. 

Privacy

We provide a robe and slippers for your comfort during your experience and a locker for your personal belongings. During your treatment, our therapists use professional draping techniques to ensure your privacy at all times, only exposing the area to be worked upon. While most spa treatments are best enjoyed without clothing, every step is taken to ensure discretion. 

Comfort

You may request a specific gender for your spa appointment; however, we cannot guarantee that your request will be available. We encourage you to communicate your needs to your spa therapist at all times; this includes adjusting the amount of pressure applied during your treatment, music, or temperature. 

Peace of Mind

We request that cell phones and personal communication devices be turned off while in the spa so that you and our guests may experience a relaxing spa environment. 

Gift Certificates

mySpa Gift Certificates are available and may be used towards services or retail items.

For additional information or to make a reservation, please call mySpa at 312-946-8945, email or click here to request an appointment.

Room
Information * if applicable
expand

Member Number
Qualified Stays Year to date
Qualified night stays year to date

You need {0} more stays or {1} more nights to achieve {2} Level


© Copyright 2017 AccorHotels. All rights reserved.