The Fairmont Dubai

Guest Services

  • Guest Services

Babysitting

Baby sitting services are available upon request. For more information, please contact the Royal Service department on + 971 4 332 5555.

Car rental

There is a car rental agency located on the ground floor of the hotel. Please visit our Concierge desk for assistance. At Dubai International Airport, there are also a number of car rental agencies including Hertz, Budget, Thrifty and Avis.

Check-In / Check-Out

Check-in time is from 3 pm onwards and checkout time is at 12 noon. Should you arrive prior to 3 pm, our guest services department will be pleased to store your luggage until your room is ready.

Concierge

Located in the main lobby, our award winning concierge team is available 24 hours a day to assist you in making the most of your stay in Dubai. From organising sightseeing tours to arranging dinner and travel reservations, as well as providing insight on cultural places to visit for a glimpse of Middle Eastern life, our team will ensure that every detail of your trip is experienced to its fullest.

Elevators

There are six glass panoramic guest elevators located in the main lobby.

High Speed Internet Access

Guests may access the Internet through dedicated computers at the computer room located in the hotel lobby or in the privacy of their guestroom with Fairmont.Net ports, which enables users to connect their laptop ethernet port directly to the Internet.Wireless capabilities are also available in all guest and meeting rooms and the Fairmont Gold Lounge.

In Room Safe

All guest rooms have an in-room safe that can hold a laptop computer.

Laundry

Laundry services are available 24 hours a day, including specialised services upon request.

Mall Shuttle Services

A complimentary shuttle services is available from Fairmont Dubai to the Dubai Outlet Mall. Please visit the Concierge in the lobby or dial extension 8317 from any hotel phone, for the daily shuttle service schedule. Other shopping malls are accessible through the Dubai metro system which is conviniently located in front of the hotel.

Parking

Valet and self parking options are available, including complimentary valet parking for in-house guests.

Safety Deposit Boxes

The hotel offers complimentary safety deposit boxes at the front desk.

Shops

A range of shops are located on the ground floor of the hotel, including a beauty shop, florist and a leading Arabic jeweller.

Wheelchair Accessibility

Fairmont Dubai is fully wheelchair accessible in all public areas. The hotel also offers accessible rooms for the physically challenged.

Fully accessible rooms (5) are designed with:

  • Lowered light switches
  • Lowered peephole
  • Lowered thermostat
  • Wider doorways
  • Grab bars in the bathroom
  • Raised sink
  • Raised toilet
  • Lever door handles
  • Lowered clothes rack

Room
Information

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