Active slide: slide number 01

Welcome toFairmont Empress

Name: Fairmont Empress
Address: 721 Government Street, Victoria, V8W 1W5, CA
Telephone: 1 2503848111
Rating: 4.6

Famed as Canada’s Castle on the Coast, the Fairmont Empress in Victoria is an award-wining British Columbia hotel and National Historic Site dating back to 1908. With unparalleled views over the Inner Harbour, this historic hotel is where contemporary convenience meets iconic luxury and classic British styling. Our Victoria hotel is a distinguished city hideaway with 431 tasteful rooms and suites, including our 'hotel-within-a-hotel' Fairmont Gold accommodations, a fine-dining restaurant, and the best afternoon tea in Victoria, BC.

Just seven minutes' walk from Victoria Seaplane Terminal, Fairmont Empress welcomes business and leisure travelers alike. As well as a heated indoor pool and the serene Willow Stream Spa for your indulgent downtime, we offer flexible event spaces equipped with the latest technology, a sophisticated ballroom for society weddings, and formal gardens for summer celebrations. With our unrivaled Fairmont standards of service and dedication to outstanding guest experiences, we guarantee that every moment you spend at our landmark Victoria hotel will be a delight.

721 Government Street, Victoria - British Columbia V8W 1W5, Canada

View Location

Accommodation

We offer 431 elegant guest rooms and suites at Fairmont Empress, one of the best pet-friendly hotels in Victoria BC. With stunning views over the Inner Harbour, the city, or the courtyard, our rooms combine contemporary amenities with classic styling – everything today’s aficionados of travel desire for an unrivaled stay. For an incomparable guest experience, book a Fairmont Gold room for exclusive access to our prestigious Fairmont Gold Lounge with Inner Harbour panoramas, complimentary evening canapés, and the services of a personal concierge.

Fairmont Gold City View

Fairmont Gold

260 sq.ft. to 330 sq.ft. / 24 sq.m to 31 sq.m

King bed. Modern upscale design, heightened finishings. Ideal for business traveller or couple. Fairmont Gold lounge, breakfast and canapes. Accessible room available on request.

CHECK AVAILABILITY

Fairmont Gold Deluxe City View

Fairmont Gold

330 sq.ft. to 420 sq.ft. / 31 sq.m to 39 sq.m

These generous Fairmont Gold rooms feel more like urban island residences, with designated sitting and lounging spaces. Fairmont Gold lounge, breakfast and canapes. City views.

CHECK AVAILABILITY

Fairmont Gold Harbour View

Fairmont Gold

280 sq.ft. to 350 sq.ft. / 26 sq.m to 33 sq.m

These airy king rooms look right onto the Inner Harbour. Modern upscale design, heightened finishings. ideal for business traveller or couple. Fairmont Gold Lounge, breakfast and canapes.

CHECK AVAILABILITY

Fairmont Gold Deluxe Harbour View

Fairmont Gold

380 sq.ft. to 420 sq.ft. / 35 sq.m to 39 sq.m

Stunning views, these large, naturally lit rooms feature a luxurious king bed and enticing lounging areas. This guest room is perfect honeymooners and couples on a romantic escape.

CHECK AVAILABILITY

Fairmont Gold One Bedroom Suite

Fairmont Gold

450 sq.ft. to 600 sq.ft. / 42 sq.m to 56 sq.m

Ideal for couples looking for a little more space these luxuriously furnished suites feature a separate living area. Fairmont Gold amenities. Nespresso machine. Rainfall shower. City View.

CHECK AVAILABILITY

Fairmont Gold One Bedroom Harbour View Suite

Fairmont Gold

450 sq.ft. to 750 sq.ft. / 42 sq.m to 70 sq.m

This one has it all: views of the Inner Harbour, sophisticated design, ample space for retreating or socializing. This residence-style suite channels urban chic. 1 bathroom, 1 powder room.

CHECK AVAILABILITY

Fairmont Gold Two Bedroom Harbour View Suite

Fairmont Gold

775 sq.ft. / 72 sq.m

Our unique Fairmont Gold Suite has 2 bedrooms, 2 bathrooms and a large contemporary living room with sofa bed. Oversized windows in all rooms frame the Inner Harbour. Up to 5 adults. *Not bookable online.

See all Accommodations

Contact & Location

Check-in 4:00 PM -
Check-out 11:00 AM.

Contact

Phone +1 2503848111

Fax +1 2503814334

Email emp.dutymanager@fairmont.com

Toll Free room reservations only

Phone +1 866 540 4429

721 Government Street, Victoria, British Columbia, Canada, V8W 1W5

Victoria International Airport (YYJ) is located approximately 30 minutes drive from Fairmont Empress. There are several rental car companies located at the airport.
If you are driving from the airport, simply follow signs for "Victoria". The airport is located just off of Highway 17, which will take you directly into the heart of Downtown Victoria and to Fairmont Empress.
The Harbour Air and Kenmore Air float plane terminal in Victoria is located across the street from Fairmont Empress, along the Inner Harbour. The terminal is located approximately a five minute walk away. Alternatively, taxis are also available.
Travelling between Downtown Vancouver and Downtown Victoria has never been easier than with Helijet. The Helijet terminal is located approximately one mile (1.6km) from Fairmont Empress, and is accessible via taxi or Helijet's shuttle service.
If you are arriving via BC Ferries Swartz Bay terminal, you will automatically join Highway 17 as you drive off the ferry. Stay on Highway 17 for approximately 33km until you reach Downtown Victoria. Highway 17 will turn into Blanchard Street, which will turn into Belleville Street. Turn right onto Government Street and you will arrive at Fairmont Empress.

Guest Services

Babysitting
Bell & Porter Services
Bicycles
Concierge
Housekeeping
Internet access
Laundry services
Pet program
Disabled accessibility

Offers

Fairmont Empress offers a wide selection of hotel packages and promotions designed to provide exceptional value. Whether you are planning a quick weekend getaway or the vacation of a lifetime, we have the perfect Vancouver Island experience for you.

Stay Longer

See All Offers

The Willow Stream Spa at Fairmont Empress

The award-winning Willow Stream Spa at Fairmont Empress is acclaimed as one of the best spas in Victoria BC. This tranquil haven for mind, body, and soul is dedicated to your holistic wellbeing and the enhancement of your energy levels. At our luxury Victoria spa, our wellness experts offer signature West Coast treatments inspired by the wild beauty of Vancouver Island, its pristine forests, and the ocean. Our indulgent treatments include invigorating facials, deep tissue massages, and a mineral pool to cleanse, detoxify, and re-invigorate your body.

Willow Stream Spa at Fairmont Empress

Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria.

Discover

Find your perfect activities

Sports Fairmont Empress Health Club

Sports Biking

Adventure Whale Watching

Golf Golf

Culture The Butchart Gardens

Culture Explore Victoria

Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Restaurants Festive Events at Fairmont Empress

Restaurants Q at the Empress

Restaurants Tea at the Empress

Restaurants In-Room Dining

Bar Q Bar

Events

With a legacy stretching back to 1908, Fairmont Empress is proud of its reputation as an iconic venue for successful Victoria business meetings, lavish family parties, and formal black-tie balls. Along with sweeping views over the sparkling waters of the Inner Harbour, our hotel in downtown Victoria BC offers an opulent ballroom and the beautiful Rose Garden for impressive society weddings, as well as smaller spaces for more intimate celebrations. Our dedicated planners take care of everything – from menus to decorations – so you are free to enjoy your day.

Meetings

Event

Reflecting the expectations of a world-class capital city, Fairmont Empress is proud to offer professional meeting facilities supported by a comprehensive array of state-of-the-art services. Our meeting planners offer an expert’s knowledge in planning meetings and events of unparalleled success.

Discover

Weddings

Event

Discover a breathtaking location for an unforgettable wedding at the iconic Fairmont Empress. From the opulent and traditional Crystal Ballroom to our famous English Rose Garden, brides-to-be have a wealth of elegant options for their special day.

Discover

Social Events

Event

Since 1908, Fairmont Empress has been a celebrated destination for unforgettable events whether for a black-tie formal ball or an intimate event for 30. With Victoria's sparkling Inner Harbour as the natural backdrop, turn of the century architecture, classic beauty and exquisite cuisine, our skilled professionals will help create an event filled with memories to last a lifetime.

Discover

Active slide: slide number 01

Total number of slides:

Hotel Reviews

See what guests are saying.

4.6/5

9642 reviews

Unknown

Reviewed 2024-12-06

Relaxing, lovely ambiance, fine service.

Alison S.

Reviewed 2024-12-06

Great location, mostly wonderful service

The hotel is a typical "castle" hotel. Beautiful older building, well furnished with very comfortable beds in a great location. However, as an All Accor gold member, I had to ask more than once to take advantage of the gold status perks.

Josh

Reviewed 2024-12-06

Well kept, friendly, and nicely located.

Only stayed a brief time but the amenities were excellent, it was conveniently located, and the staff was friendly and professional.

Island G.

Reviewed 2024-12-06

Always a wonderful stay in a beautiful setting.

The whole stay was excellent. The staff is always warm and friendly, the location is perfect, and the service and comfort are top notch.

Michelle B.

Reviewed 2024-12-05

Best location

Pampered first class by all the staff.

Nicki D.

Reviewed 2024-12-05

Decent

Front desk staff was incredible. Very expensive and often had to ask for room supplies that were missed during house cleaning. Refrigerator was set too cold and all my food was spoiled. Groggy. Veggie tray. Yoghurt. Cheese. Case of pop exploded.

Unknown

Reviewed 2024-12-05

Beautiful

Had a lovely stay. Staff very good

L amp;h F. O.

Reviewed 2024-12-05

So so.

For the price (which was relatively quite high) the experience was very disappointing. The room was nice enough but the harbor view (for which we paid extra) could only be seen f. standing in front of the window, not f. the bed or any of the furniture. The lobby, much to our disappointment, was cold and uninviting and uninspiring, no gathering areas, no welcoming feeling, frankly no class or visual excitement, not even a Christmas tree this holiday season. While no one was overtly unfriendly no one (with the exception of the gentlemen outside welcoming the vehicles) went out of their way to be friendly or helpful. The pool and gym were nice. The spa was beautiful and the services quite good. High tea was okay but not sure the experience was worth the price. Did not try the restaurant as the prices seemed unreasonably high, the menu only marginally interesting, and the musical acts uninspiring. All in all, we probably won't be returning any time soon.

Unknown

Reviewed 2024-12-05

Perfection: the hotel has thought of all the details to make our stay memorable

Everyone at the Gold level was most welcoming and helpful.

Taryn S.

Reviewed 2024-12-04

Sadly missing the character and charm we fell in love with.

Hey there, This is year 4 of my annual visit to your hotel. If it weren't for Irwin in the Gold Lounge we might not return and look to explore another hotel in the city of Victoria. This hotel had charm and unique character at every turn in our first few visits but the current roster of employees seem disengaged and transactional where before they went above and beyond to create a great experience. It was like I cou;ldn't tell if I was at Fairmont or Westin, just just felt bland. We were grateful to Alex for his dinner recommendations one evening.

Active slide: slide number 01

Welcome toFairmont Empress

Accommodation

Fairmont Gold City View

Fairmont Gold Deluxe City View

Fairmont Gold Harbour View

Fairmont Gold Deluxe Harbour View

Fairmont Gold One Bedroom Suite

Fairmont Gold One Bedroom Harbour View Suite

Fairmont Gold Two Bedroom Harbour View Suite

Contact & Location

Guest Services

Offers

Create Endless Memories - Save up to 25%

BC/AB/WA/OR Residents Offer with Complimentary Parking, Late Check Out

Go for Gold

New Year, New You: Empress Wellness Retreat

Seniors Rate

Bed & Breakfast

AAA/CAA Special Offer

Kids Rule the Castle

Early Booking Offer

Grand Romance

Trees of Hope

The Willow Stream Spa at Fairmont Empress

Willow Stream Spa at Fairmont Empress

Find your perfect activities

Hotel Activities

Around the Hotel

Dining

Restaurants

Bar

Events

Meetings

Weddings

Social Events

Hotel Reviews

Unknown

Alison S.

Great location, mostly wonderful service

Josh

Well kept, friendly, and nicely located.

Island G.

Always a wonderful stay in a beautiful setting.

Michelle B.

Best location

Nicki D.

Decent

Unknown

Beautiful

L amp;h F. O.

So so.

Unknown

Perfection: the hotel has thought of all the details to make our stay memorable

Taryn S.

Sadly missing the character and charm we fell in love with.

Stay up to date on the Fairmont Empress