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Friends of The Empress

Dear Friends of The Empress - this program is designed to reward and value our loyal local guests. The program offers exclusive privileges and benefits to be enjoyed year-round from both Fairmont Empress and its preferred partners.  Check back often for updates, new partners and special offers!  




Willow Stream Spa Discount

Ranked one of the Top Five Spas in Canada by Condé Nast, The Willow Stream Spa is an oasis in the heart of the city. It features professionally trained staff offering over 85 treatments including a mineral pool, sauna, and steam rooms.

  • 10% off retail at our Willow Stream Spa*
  • 15% off  treatments (not valid for RMT) at our Willow Stream Spa, Monday - Thursday before 2:00 p.m.*

Click here to view our spa special offers.

*FOTE discount not valid for services in the Nail Boutique at Willow Stream Spa. Discount cannot be combined with any other specials, offers or discounts.

Explore Willow Stream Spa

Fairmont Empress Retail & Shopping

  • 15% off merchandise in The Fairmont Store
  • 10% off in Tasar’s Jewellery & fashion boutiques located in Fairmont Empress

*Discount does not apply on sale items, tobacco or sundries. Some restrictions may apply and multiple discounts are not applicable. 


Partners and Friends

Choose from a wide array of Friends of the Empress partner offers listed below. Check back often for updates, specials and promotions that change regularly.


*Please ensure to present your valid Friends of The Empress card to enjoy the benefits of the program.

**All rates are subject to applicable taxes, fuel surcharge and a carbon offset fee. Members must present valid Friends of the Empress membership card and a photo ID upon check-in to qualify for this discount. Members may book online, through the reservation centre or directly at the counter. The discount will be offered at check-in after verification of their membership card and photo ID. Please note that the discount will be taken off regularly priced fares only and may not be paid with Airbucks credits. All rates and fares are subject to availability.

*** To book tee times or lessons, please call 250 474 3673 or click here to book and use code EMPRESS. Please present your Friends of the Empress card time of check in. 

Information * if applicable

Member Number
Qualified Stays Year to date
Qualified night stays year to date

You need {0} more stays or {1} more nights to achieve {2} Level

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