Victoria Hotels: The Fairmont Empress Hotel in Victoria, BC, Canada

The Fairmont Empress

Rising regally on the banks of Victoria's spectacular Inner Harbor, The Fairmont Empress showcases the spirit and energy of Vancouver Island in grand style. Lovingly restored to her turn-of-the-century beauty, The Fairmont Empress captures the grandeur and elegance of a bygone era, while her facilities and services meet the needs of today's traveler.

721 Government Street
Victoria, British Columbia
Canada V8W 1W5
Telephone: (250) 384-8111 Fax: (250) 389-2747
Email: theempress@fairmont.com

Room Amenities

Common Amenities
All guest rooms at The Fairmont Empress offer the following amenities:

  • Bathrobes
  • Cable television with in-room pay movies, internet and video games
  • Ceiling fan
  • Coffee maker
  • Hair dryer
  • Iron and ironing board
  • Luxurious down-filled duvets
  • Telephone with voice-mail
  • Windows that open to the outside
Amenities on Request
The following amenities may be available in selected guest rooms. Please indicate the request in your on-line reservation, or ask one of our reservation agents.
  • Connecting Rooms
  • Bed board
  • Crib
  • Rollaway
  • Speakerphone
  • TTY Phone for the hearing impaired
  • Sofabed
  • Business Amenities that may be available:
    Computer dataport, Two-line phones, Working desk stocked with office supplies

Restaurants & Lounges

Afternoon Tea

Indulge in one of Victoria's grandest traditions - Afternoon Tea at The Fairmont Empress. For over 95 years, the majestic lobby of this landmark hotel has played host to England's most beloved ritual - the taking of Afternoon Tea.

Hours of Operation:

Seatings daily from 12:00 p.m.

The Bengal Lounge

Drawing inspiration from Queen Victoria's role as the Empress of India, this celebrated lounge is renowned for its authentic curry cuisine and signature martini menu.
Hours of Operation:
  • The Bengal Lounge is open daily from 11:30 a.m. to 12:00 a.m.
  • Curry Lunch Buffet is served daily from 11:30 a.m. to 3:00 p.m.
  • Curry Dinner Buffet is served daily from 6:00 p.m. to 9:00 p.m.
  • Live jazz trio plays on Friday and Saturday nights from 8:30 p.m. to 11:30 p.m.

The Empress Room

Recent recipient of the prestigious Wine Spectator's 'Best of Award of Excellence', the magnificent Empress Dining Room boasts over 800 selections of Canadian and International wines, paired with exceptional 4-Diamond cuisine.
Hours of Operation:

  • Breakfast: daily from 7:00 a.m. to 11:30 a.m.
  • Lunch: daily from 11:30 a.m. to 2:00 p.m.
  • Dinner: daily from 5:30 p.m. to 9:00 p.m.

Health Club, Spa & Hair Salon

Willow Stream, The Spa at The Fairmont Empress

Willow Stream, The Spa at The Fairmont Empress is a place where energy pools and stress dissipates.

Hours of Operation:

  • Open 7 days a week, 365 days a year
  • Sunday through Tuesday from 9:00 a.m. to 6:00 p.m.
  • Wednesday through Saturday from 9:00 a.m. to 9:00 p.m.

Health Club

Hours of Operation:

  • Open seven days a week: 5:00 a.m. to 1:00 a.m.

Fiorio, Hair Salon

Fiorio Hair Salon, where beauty comes naturally.

Hours of Operation:

  • Open 7 days a week, 365 days a year
  • Saturday through Thursday from 9:00 a.m. to 5:00 p.m.
  • Friday from 9:00 a.m. to 9:00 p.m.

Business Services

Guest Work Station

Located in the Upper Lobby, the Guest Work Station offers complimentary Internet Access and Printing.

High Speed Internet Access

Guests of Fairmont Hotels & Resorts will enjoy High Speed Internet connectivity in selected guest rooms as well as Ethernet network connected in meeting rooms and wireless Internet access in public areas such as lobbies and lounges.

Guest Services

Information and General Services

  • Babysitting
  • Bell Staff
  • Concierge
  • Retail
  • Elevators
  • Gift Shops
  • Housekeeping
  • Laundry Services
  • Parking
  • Pet Policy
  • Safety Deposit Boxes
  • Special Needs Accessibility

Transportation

By Air

Victoria's International Airport is a 30-minute drive from downtown Victoria and approximately 17 miles (27 km) from The Fairmont Empress.

 

Map for Fairmont Empress, Victoria, BC

Driving Directions from the Victoria International Airport:

  • Proceed south on Hwy 17 from the Victoria International airport.
  • Hwy 17 becomes Blanshard Street at the city limits of Victoria.
  • Continue south on Blanshard Street.
  • Turn right on Belleville Street.
  • Continue on Belleville Street for two blocks.
  • Turn right on Government Street.
  • The Fairmont Empress is located at 721 Government Street.

Taxi Service from Airport
Rates: $55.00 to $60.00 CDN one-way between airport and hotel.

Akal Shuttle Service from Airport
Tel: (250) 386-2525.

By Sea

Regular, frequent ferry and high-speed catamaran service connects Vancouver Island to the mainland of BC and Washington State.

Driving Directions from BC Ferries' Swartz Bay Terminal:

  • Proceed South on Hwy 17 from Swartz Bay terminal.
  • Hwy 17 becomes Blanshard Street at the city limits of Victoria.
  • Continue south on Blanshard Street.
  • Turn right on Belleville Street.
  • Continue on Belleville Street for two blocks.
  • Turn right on Government Street.

Rental Car

Budget Victoria is located across the street from The Fairmont Empress.

Parking

Overnight parking is in effect until 4:00 p.m. the next day. Valet parking: $28.00/night, including in-and-out privileges Self-parking: $28.00/night, including in-and-out-privileges (The Front Desk will provide a parking pass).