Cancun, Mexico Hotels: Cancun, Mexico Luxury Hotel & Resort

Fairmont Mayakoba

Designed around a network of crystal clear waterways, Fairmont Mayakoba encompasses 45 acres within a master-planned luxury community that includes an 18-hole Greg Norman golf course. Fairmont Mayakoba offers 40,000 square feet of meeting space (27,000 square feet indoor and 13,000 square feet outdoor) and 401 rooms and suites. Approximately twenty per cent of the guestrooms are located in a more traditional hotel setting interconnected low-rise buildings (3-4 storeys in height). The property also features a collection of 90 casitas with 2 to 4 rooms each.

Fairmont Mayakoba
AAA- Five Diamond Award.

Mayakoba Golf & Resort
Ctra. Federal Cancún-Playa del Carmen
Km. 298
Playa del Carmen, Solidaridad Quintana Roo
CP. 77710 Mexico
Phone: (984) 206 30 00
Fax: (984) 206 30 30
In Mexico dial toll free 01800 7024848
For reservations, USA and Canada,
dial 1800 441 1414.

Room Amenities

Common Amenities

  • 24-hour In-Room Dining
  • Evening turndown service
  • Daily housekeeping service
  • Valet service
  • Complimentary newspaper
  • High-speed Internet access (a charge applies)
  • Two-line phones with modem connection
  • LCD television
  • CD stereo system
  • Tea & coffee service
  • Iron & ironing board
  • In-room safe
  • Scale

Credit Cards Are Accepted

Visa, Mastercard and American Express

Restaurants & Lounges

Between sunrise over the Caribbean and a night sky filled with the same brilliant stars that inspired the Maya, you have plenty of time to savor the fare at one of four exceptional Restaurants. Wake up to an energizing breakfast and unwind with a poolside lunch; regroup with cocktails at sunset and wind up with some very sweet endings.

In such an idyllic place, personal gatherings and events take on an unforgettable magic. Whether in the lavish Ballroom-opening to a water and sun filled courtyard- or at unique well-appointed breakout rooms, Fairmont Mayakoba promises an occasion to surpass all expectations.

Las Brisas Restaurant & Lounge Bar

AAA- Four Diamond Award.
Fairmont Mayakoba's signature beachfront restaurant is designed in sensual harmony with nature and is one of the most desired dining experiences in the Mayan Riviera.
Las Brisas offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and views of the Caribbean Sea in an intimate setting.
Open for dinner from Monday to Saturday from 6:00 p.m. - 11:00 p.m

Las Brisas Terrace
Located on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages.
Our lunch menu offers a great selection of items, from our renowned 100% beef burgers to local flavorful dishes and appetizers.
Las Brisas Terrace menu is also available to be ordered at the beach and pools.
Open daily for lunch from 11:00 a.m. to 5:00 p.m.
Dress Code:  Resort casual for lunch. Resort elegant for dinner. Please no shorts, tank tops or T-shirts in the evening.
Reservations:  Reservations are required for dinner.

El Puerto Restaurant

AAA Four Diamond Award.
Inspired on a former port area, spectacular views over the lagoon,  El Puerto Restaurant becomes a place for fresh Caribbean lobster, shellfish platters, clams, oysters, white shrimps and daily fisher market delicacies prepared with recipes that will make your dining experience at El Puerto an occasion to remember. The menu captures all the rich, seasonal and surprising flavors of Mexico alongside international favorites.
El Puerto is a showcase for memorable gatherings and romantic dinners.
El Puerto is located in the main building, lower level.
Hours Of Operation:

Open Tuesday to Sunday for dinner from 6:00 to 11:00 p.m.
During high season, El Puerto also opens for breakfast from 7:00 a.m. to 11:30 a.m. and for lunch from 12:00 p.m. to 5:00 p.m.
* Hours of operation subject to change.

Dress Code:Resort casual for dinner. No tank tops, shorts, swimming suits or t-shirts for dinner please.
Reservations:Reservations are required for dinner.

La Laguna Grill & Bar

La Laguna Grill & Bar is located on a Caribbean Island itself at the main pool area.
This relaxed yet enchanting location serves outstanding breakfast (buffet and a-la-carte), lunch and dinner including light and healthy alternatives and outstanding cuisine with a hint Mexican inspired cuisine.
La Laguna features an indoor air-conditioned interior and an outdoor al-fresco seating area with impressive views of one of our infinity pools or the beautiful lagoons so abundant at Fairmont Mayakoba.

La Laguna Lounge

Featuring a cozy and casual décor, La Laguna Lounge is the ideal setting to relax before or after dinner. Live Jazz music every night.

Hours Of Operation:

La Laguna Grill & Bar

Open for breakfast, lunch and dinner daily.

  • Breakfast buffet: 7:00 a.m. to 11:30 a.m.
  • Breakfast a-la-carte:7:00 a.m. to 12:00 p.m.
  • Lunch a-la-carte: 12:00 p.m. to 5:00 p.m.
  • Dinner a-la-carte: 6:00 p.m. - 11:00 p.m.

Dress Code: Resort casual for breakfast, lunch and dinner.
Reservations: Reservations are not required.

Las Olas & Aqua Pool Bars

Serving a whole menu of thirst-quenchers from healthy tropical nectars to frosty margaritas made with premium tequilas, both are located by the naturally inspired main pool.

Las Olas Pool Bar.
Las Olas Pool Bar captures the refreshing colors of Fairmont Mayakoba's surroundings. Inspired by the water canals that frame this Caribbean paradise, enjoy refreshing drinks with family and friends.

Aqua Swim-up Pool Bar.
Grab a sunset (literally!). Swim to the Aqua Pool Bar and enjoy your favorite cocktail while listening to live music. Our Aqua Pool Bar is an adult's only water lounge located on the Island Water Park.

Hours Of Operation: Daily from 10:00 a.m. to 6:00 p.m.
Dress Code: Bathing suit/ beach attire.
Reservations: Reservations are not required.

El Lobby Lounge

Tasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere.
El Lobby Lounge features live music nightly.

Hours of Operation: Open daily for coffee, tea and evening cocktails. In the afternoon, there is an assortment of tea available.
Coffee and tea service (complimentary) from 7:00 a.m. - 9:00 a.m.
Premium bar and martinis - 11:00 a.m. - 1:00 a.m.

Dress Code: Resort casual during day time.  Resort elegant at evening cocktails. Reservations: Reservations are not required.

Café Maya

From sunrise to sunset this market café serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream. Café Maya also stocks supplies for our in-room refreshment centers - guests can browse for themselves or order for delivery. Café Maya is also the perfect place to pick up unique culinary souvenirs like Mexican seasonings and hotel pottery as well as handy selection of sundries. Terrace seating is available.

Hours Of Operation: Open daily from 7:00 a.m. to 9:00 p.m.
Dress Code: Resort casual.
Reservations: Reservations are not required.

Spa

Willow Stream Spa

A 37,000 square foot Willow Stream spa features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. A carefully crafted menu of services includes distinctive treatments some of which incorporate indigenous ingredients and ancient native traditions. A full-service Fitness Center and Beauty Salon are also offered.

Hours of Operation
Willow Stream Spa is open seven days a week.

Spa facilities from 7:45 a.m. to 7:45 p.m.
Beauty Salon from 7:45 a.m. to 7:45 p.m.
Fitness Center from 6:30 a.m. to 9:00 p.m.

Cancellation:
Please note a minimum of 24-hours cancellation notice is required, otherwise the full treatment cost will be charged.

Golf

El Camaleòn

Managed by Fairmont, the 18-hole, par 72 The Golf Club at Mayakoba is Greg Norman's masterpiece. Water comes into play throughout this course with two holes designed around captivating seaside features. The clubhouse includes a pro shop, bag storage, restaurant and bar.

Lessons
El Camaleòn offers a state-of-the-art practice and learning center

Tournament Services
Our staff will be pleased to work with you in arranging a golf tournament to suit your needs, including one-day and multi-day events.

For additional information, please contact:
Douglas Goubault at douglas.goubault@fairmont.com
or Adriana Monroy at adriana.monroy@fairmont.com / phone +52 (984) 206-3088

High Speed Internet Access

Guests of Fairmont Hotels & Resorts will enjoy High Speed Internet connectivity in selected guest rooms as well as Ethernet network connected in meeting rooms and wireless Internet access in the conventions compound. There is an charge for these services.

Business Services

The Business Center is located on the Lobby Level Adjacent to the Lobby Lounge.

Hours of Operation:
Open daily from 7:00 a.m. ­­to 7:00 p.m.

Transportation

Several air carriers and charters offer direct services to Cancun International Airport Distance from the Cancun International Airport to resort.

Map 

Fairmont Mayakoba is located approximately 42 miles/ 68 kilometers / 40 minutes from the airport.

  • Roadway & Distance

    Highway 307 runs straight down the coast from Cancun. The section between Cancun and Playa del Carmen (51km/32 miles) then Mayakoba is a four-lane divided highway with speed limits up to 110 kmph (68 mph). There are a couple of traffic lights and several reduced-speed zones around the major turnoffs.

  • Car Rental

    Cars can be rented upon arrival at the Cancun International Airport.

  • Avis - www.avis.com
  • Enjoy Rent a Car - www.enjoyrentacar.com
  • Or at the travel agency located at the hotel (independent concession) www.maritur.com

Private Transfer

Personal transfers are offered and can be arranged through the resort concierge.

Taxi

Taxis are available from the airport and can be arranged through the resort concierge.

Local Attractions

Playa del Carmen:     10 minutes
Xcaret:    25  minutes
Xel-Ha:    50 minutes
Tulum:     1 hour
Coba:      1.5 hours
Sian Kaan:  1.5 hours
Chichén Itzá:    2.5 - 3 hours (depending on the route taken)

Please note that these distances are each way.