Babysitting
Babysitting arrangements can be made through the Front Desk. 24 Hours Notice is required by the hotel.
Bell Staff
Bell staff are stationed adjacent to the Main Reception of the hotel. They will be happy to assist you with porterage and luggage storage.
Boat Docking
Most guests check in with luggage, some arrive with a favorite pillow, and others travel with their teddy, but at The Fairmont Hamilton Princess some guests arrive on their boat and 'slip' into bed! With our own private dock, the hotel can provide sailors with everything they need for a luxurious stay - electricity, water, tv cable, high speed internet access - even room service!
Guests arriving in their own yacht or boat may make arrangements with Alan Hughes by phone at (441) 295-3000 or by e-mail at alan.hughes@fairmont.com
Check-In / Check-Out
Check-in time is 3:00 p.m.
Check-out time is 12:00 noon.
Concierge
The Concierge desk is located adjacent to Main Reception. They will assist you with directions, event tickets and dinner reservations.
Elevators
Elevators are located in the main lobby as well as in the Bay and Pool Wings. In addition, there is a separate elevator for Fairmont Gold.
Express Check-Out
Guests can verify their account and check-out through their television set in the convenience of their guestroom. A receipt will be mailed to the address provided at time of reservation or check-in.
Housekeeping
The Housekeeping staff will provide extra amenities such as cribs and cots at no extra cost.
Laundry Services
Laundry services is available five days a week (Monday-Friday) during the period of September to April, with the exception of Public Holidays. In order for The Fairmont Hamilton Princess to guarantee same-day delivery, requests must be done prior to 9:30 a.m. After that time, next-day delivery will apply.
Medical Services
A physician is on-call 24-hours a day. King Edward Memorial Hospital is only 10 minutes away.
Parking
Self parking is available for mopeds only, free of charge.
Pet Policy
We accept dogs under 25 lbs, subject to advance reservations. There is an additional charge for this service, please contact reservations for details.
Shops
The following shops and boutiques are located on the premises:
The Windjammer II Art Gallery
Carole Holding Studio
Crissons Fine Jewellers
The English Sports Shop
Princess Resort Shop
Dive Bermuda (located at The Fairmont Beach Club)
Smatts Cycles (adjacent to the hotel)
The Day Spa & Hair Salon
Please refer to the Virtual Concierge section of this website for detailed information on each of our shops.
Wheelchair Accessibility
The hotel is pleased to offer wheelchair accessible rooms, rooms can be fitted with temporary tub grab bars, shower seats, toilet extensions etc. Rooms are located on the main level or in the Gazebo wing near the elevators.