General Services
Information and General Services
Babysitting arrangements can be made through the Front Desk.
Bell staff are stationed adjacent to the Main Reception of the hotel. They will be happy to assist you with porterage and luggage storage.
Most guests check in with luggage, some arrive with a favorite pillow, and others travel with their teddy, but at The Fairmont Hamilton Princess some guests arrive on their boat and 'slip' into bed! With our own private dock, the hotel can provide sailors with everything they need for a luxurious stay - electricity, water, tv cable, high speed internet access - even room service!
Guests arriving in their own yacht or boat may make arrangements with Alan Hughes by phone at (441) 295-3000, or by e-mail at alan.hughes@fairmont.com
Check-in time is 3:00 p.m.
Check-out time is 12:00 noon.
The Concierge desk is located adjacent to Main Reception. They will assist you with directions, event tickets and dinner reservations.
Elevators are located in the main lobby as well as in the Bay and Pool Wings. In addition, there is a separate elevator for Fairmont Gold.
Guests can verify their account and check-out through their television set in the convenience of their guestroom. A receipt will be mailed to the address provided at time of reservation or check-in.
The Housekeeping staff will provide extra amenities such as cribs and cots at no extra cost.
Laundry services is available seven days a week, with the exception of Public Holidays. In order for The Fairmont Hamilton Princess to guarantee same-day delivery, requests must be done prior to 9:30 a.m. After that time, next-day delivery will apply.
A physician is on-call 24-hours a day. King Edward Memorial Hospital is only 10 minutes away.
Self parking is available for mopeds only, free of charge.
We accept dogs under 25lb, subject to advance reservations. There is an additional charge for this service, please contact reservations for details.
The following shops and boutiques are located on the premises
- Crissons Fine Jewellers
- The English Sports Shop
- Princess Resort Shop
- Dive Bermuda (located at The Fairmont Beach Club)
- Smatts Cycles (adjacent to the hotel)
- Inverurie Day Spa & Hair Salon
Please refer to the Virtual Concierge section of this website for detailed information on each of our shops.
The hotel is pleased to offer wheelchair accessible rooms, rooms can be fitted with temporary tub grab bars, shower seats, toilet extensions etc. Rooms are located on the main level or in the Gazebo wing near the elevators.