Maui Hotels: Luxury Maui Hotel & Resort at Fairmont Kea Lani The Fairmont Kea Lani
 
Guest Services

Information and General Services

With impeccable service and an unrivalled location, our Maui resort offers guests a perfect holiday in paradise.  Whether you want us to arrange golf and dinner reservations or give you directions to major Maui attractions, the staff at our Maui oceanfront resort in Wailea is more than happy to help with your request.

Babysitting Services

Independent babysitting services are available on the Island of Maui. Please contact the Concierge desk for details.


Bell Staff

The Bell Staff are available at the Porte Cochere in the Main Lobby of the resort. They will be happy to assist you with valet parking, porterage and luggage storage.


Car Rental

Rental cars are available at the hotel for hourly and daily rates.  Corporate discounts through Avis Car Rental may apply.  Contact our concierge for more information or to reserve a vehicle.


Check-In / Check-Out

Check-in time is 4:00 pm
Check-out time is 12:00 pm

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Concierge

The Concierge staff is available from 6:30 am to 10:00 pm daily in the Main Lobby of the resort. They can help you arrange golf and dinner reservations and give you directions to major attractions.


Elevators

Guests have easy access to five elevators located throughout the resort.

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Housekeeping

The Housekeeping staff will be pleased to provide rollaways, extra pillows, blankets, towels, etc. to ensure comfort for all our guests. 


Laundry Services

Laundry and valet services are available through the Housekeeping Department. Same-day dry cleaning is also available. Washers and dryers are available on guest suite floors.


Parking

Over night valet parking is available for a fee and self parking is complimentary.          

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Pet Policy

Well-behaved dogs weighing 20 lbs. or less from within the state of Hawaii are welcome to the resort for an additional $25 per night.  Out-of-state dogs are also welcome, but must pass Hawaii State Laws regarding quarantine.  For more information contact Hawaii Animal Quarantine at 808-483-7171 or click here.  

All dogs must be leashed while on property and if left unattended in the suite, must be kept in a carrier. 

Seeing Eye Dogs and Service Dogs are permitted without charge and without quarantine provided Hawaii State Laws are met.

Please contact our concierge for more detailed information regarding Fairmont Kea Lani's Pet Policy.


Shopping

The following retail stores are available on property:

  • The Fairmont Store
    The Fairmont Store offers logo wear and casual resort wear for women, men and children. There is also a large selection of made-on-Maui gifts including artwork and music by local artists.  And for your convenience, the store also carries sundries, local and national newspapers, books, magazines, agriculturally approved pineapples to ship home, and children's DVD rentals.                   
  • Island Sunsations
    Located on the lobby level, Island Sunsations offers swimwear and beach wear for men, women, and children.  You'll also find a selection of popular Maui Jim sunglasses and an assortment of hair accessories, sarongs, sandals and jewelry along with children's beach toys.          
  • Caffe Ciao Bakery & Deli
    Caffe Ciao Bakery & Deli not only has gourmet food products but also offers a wide variety of unique gifts including specialty items and our signature Kea Lani jams, jellies, and condiments.                 


Wheelchair Accessibility

Wheelchair accessible suites are available at the resort. These suites feature wide doorways, lower peepholes, lower climate control and lower closet pole.  Handicap parking stalls are available in the front and back of the resort.

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The Fairmont
Kea Lani, Maui

4100 Wailea Alanui Drive
Maui, Hawaii
United States
96753
TOLL FREE: 1(866) 540-4456
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TEL (808) 875-4100
FAX (808) 875-1200
E-MAIL info@kealani.com
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