General Hotel Services
Babysitting services are available through Reception. Please provide 24 hours notice.
The hotel has Bell staff located at the entry of the hotel. Complimentary luggage storage is available.
Check-in is permitted after 2:00 p.m. and checkout is required by 11:00 a.m. Late checkout is available on request, subject to availability.
The hotel's Front Desk is happy to provide currency exchange services on most major international currencies.
Laundry service are available. Dry cleaning service is done in Nairobi; therefore, this service takes three days.
The Front Office is pleased to offer complimentary 24-hour safety deposit service.
- The Club Shop: Souvenirs, T-shirts, sweaters, hats, mugs, plates and many more. Open daily from 7:00 a.m. to 9:00 p.m.
- Safari Boutique: Clothing for men and women, accessories, and an assortment of gifts. Open daily from 8:00 a.m. to 6:00 p.m.
- Mount Kenya Sundries: Toiletries, local and international newspapers, films, books, maps, African jewelry, clothing, bottled water, stamps, and many other gift items. Open daily from 8:00 a.m. to 6:00 p.m.
- Art Gallery: Oil and water-color paintings by Kenyan artists, as well as antiques and African art. Open daily from 8:00 a.m. to 6:00 p.m.
- Gallery Shop: Clothing, accessories and an assortment of gifts. Open daily from 8:00 a.m. to 6:00 p.m.