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Our luxury Ottawa hotel offers accessible rooms and assistive devices.
Guest Room
275 sq.ft. / 26 sq.m
Fairmont Rooms provide luxurious accommodation and warm hospitality.
Fairmont View Rooms offer outstanding views of Canada’s Parliament Buildings and the Rideau Canal Locks.
400 sq.ft. / 37 sq.m
Deluxe Rooms are larger rooms with a sitting area, as well as a sleeping area, ideal for families, or guests staying for an extended period.
Deluxe View Rooms offer outstanding views of Canada’s Parliament Buildings and are larger rooms with a sitting area, as well as a sleeping area.
Signature rooms offer unique layouts reflective of the Castle experience. These are our most popular rooms, featuring extra space and views of Parliament Hill or Major's Hill Park.
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Driving directions from the Ottawa International Airport:
Follow the Airport Parkway which becomes Bronson Avenue.Turn right onto Colonel By Drive at the Rideau Canal.Follow Colonel By Drive to Rideau Street.Turn left onto Rideau Street.Fairmont Château Laurier is immediately on the right.
Valet parking is available for overnight guests only.
Daily Rate: $60 CAD*, including tax, with in/out privileges.
Self-parking for restaurant and day guests is available within a short distance from the hotel. View map and directions here.
*Rates are subject to change without notice.
The Ottawa Via Rail Station is located three miles (6 km) from the hotel. Taxi service from the station to the hotel is approximately $20 CAD one way. For more information, please visit the Via Rail website at www.viarail.ca or contact our Concierge.
Taxis are available at the entrance of the hotel.
Rate to airport: approximately $38 CAD one way. Rate to train station: approximately $20 CAD one way.
Please keep in mind rates may vary based on traffic.
Limousine service can be arranged through the Concierge. Rates start at approximately $95 CAD per hour.
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Making fairytales come true and turning moments into memories for you, your family and your guests.
Discover
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Rich in historic elegance and equipped with state-of-the-art technology, Fairmont Château Laurier is a prime location for your Ottawa meeting.
From intimate soirées to themed dinners, our dedicated team of experts will ensure your event is nothing short of spectacular.
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4.3/5
Reviewed 2024-03-24
We loved the hotel and the great staff. They were so well informed about the history of the hotel. Everyone was so kind and courteous to us.
Reviewed 2024-03-23
Reviewed 2024-03-22
Noisy halls, mediocre shower, rough toilet paper. . Good valet service, good front desk service. No coffee in the rooms! Overall, not great.
I had welcoming experience. The staff was very helpful and pleasant.
The first night, housekeeping knocked, ignored my response, and walked in while I was changing. The second day, the elevator lurched twice and then told us to get out at the next floor. The coffee pods didn't work, and the room showed extensive wear and tear.
Very positive experience
Very good service, everyone was trying to help us.
Reviewed 2024-03-21
Unfortunately I must give a low satisfaction rating given my interaction with your front desk clerk Jessica. I expect a very high caliber of employee at the Fairmont resorts and she is the type of front desk employee who belongs at the Holiday Inn. There was a mix-up of room bookings for our group as we were traveling with the University of Alberta for a law school competition in Ottawa. When we realized there was confusion and one too many rooms had been booked, we attended at the front desk and spoke to Jessica about canceling one of the rooms. Her initial response was polite and she said that she would have to speak to her manager and came back shortly thereafter. Based on what the manager had said to her, she said we could cancel the room but would get no refund. I said this makes no sense. She then became argumentative and simply said she would check me out of the extra room. I became frustrated with both the situation and her attitude and asked her why I would cancel the room I paid for. She said I told her there were more rooms than needed and therefore I can't have an empty room, but also I would be stuck paying for it. At this point she and I really began arguing as I asked why would anybody cancel a fully paid room???? I'd sooner keep it as a spare bathroom or suitcase storage then pay for something to hand it back to the hotel. Fortunately your manager was present and stepped in and rectified the situation by allowing me to cancel two nights of the three might booking so that we wouldn't have the extra room for 3 days. It's interesting that Jessica initially needed management to approve any sort of cancellation, but when she began arguing with me she said "I'm telling you, you cannot cancel and get any refund". Then, ultimately, the manager came in with actual authority to allow a two night cancellation. My students and fellow adjunct professor from the University were in attendance and witnessed this interaction and all are in agreement that her conduct was completely uncalled for and unprofessional, even if my reaction was overly heated in the moment. Later, when we exited through a side door to the hotel, we ran into Jessica smoking with two other staff members right by the door. She rolled her eyes at us after a side glance and stepped away from the door as we exited. Professionalism and the ability to stay calm is necessary if you are going to work at one of the best hotel chains in the world. I regularly stay at 5 star hotels all over the world and have witnessed numerous encounters between disatisfied customers and hotel staff. I have never seen staff respond in this manner at the Fairmont resorts until now. At places like the Holiday Inn, sure. But you are the Fairmont. I expect your staff to be better trained than this. Were it not for this one interaction my rating would actually have been a 10. All the other stuff I encountered at the hotel were lovely and the hotel was very well kept and clean. The beds were comfortable. The cleaning staff wre amazing. However the fact that you employ somebody like Jessica automatically drags the entire franchise down in my view and makes me reconsider any future bookings I may plan for with your properties.
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