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New Canine Ambassador Takes Up Residence at The Fairmont Hotel Macdonald

Publish Date: 22-May-2013

Edmonton Wednesday, May 22, 2013

The Fairmont Hotel Macdonald is delighted to check-in its newest permanent resident: a five-year-old female Golden Labrador Retriever named Smudge. 

Already known for offering warm, engaging service, The Fairmont Hotel Macdonald will now be the first hotel in Edmonton to employ a Canine Ambassador, joining eleven other Fairmont hotels that have implemented the program with an overwhelming response from guests. No stranger to travel, Smudge and her owner arrive at the hotel from the Fairmont St Andrews, Scotland where she gained plenty of experience as Canine Ambassador on the hotel’s Guest Services team. 

Smudge completed schooling provided by The Canadian Guide Dogs for the Blind, but due to her social nature and tendency to become distracted by new people, she found it difficult to effectively carry out her duties. Luckily she’s a perfect fit for a hotel lobby, where she provides guests with a warm and friendly welcome and is readily available to accompany them on walks through downtown Edmonton and the river valley. She’ll even be on call to join guests during meeting breaks upon request. 

At the end of her day, Smudge heads home where she is joyfully greeted by her family, headed by the hotel’s General Manager, Garrett Turta. While off duty, Smudge lives a normal canine life and enjoys playing in the yard and exploring the area. 

Guests who would like to connect with Smudge can visit her Facebook page, “Smudge the Dog,” and can email her at

For more information on the Canadian Guide Dogs for the Blind visit and to learn more about Smudge and The Fairmont Hotel Macdonald visit All of Fairmont’s Canine Ambassadors can be found at

Standing stately on the bank of the North Saskatchewan River, The Fairmont Hotel Macdonald offers charm and elegance in surroundings reminiscent of a 16th Century French chateau. This majestic landmark is Edmonton’s only CAA/AAA four-diamond hotel, inviting guests to stay in style with distinctive accommodations and outstanding service.


Fairmont Hotels & Resorts is a celebrated collection of more than 65 luxury properties around the globe, including Shanghai's Fairmont Peace Hotel, The Plaza in New York, and Makkah Clock Royal Tower in the Kingdom of Saudi Arabia. The luxury brand's distinctive hotels offer a sense of heritage and sophistication, warm, engaging service and culturally rich experiences. Fairmont balances the company’s economic, environmental and social priorities and provides the framework for responsible hotel operations through the Sustainability Partnership program.  Fairmont is owned by FRHI Holdings Limited, a leading global hotel company with over 100 hotels under the Fairmont, Raffles, and Swissôtel brands. The company also manages Fairmont, Raffles and Swissôtel branded luxury private residences club, whole-ownership residences and serviced residences properties.  For more information or reservations, please call 1-800-441-1414 or visit

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