Guest Services - Makkah Clock Royal Tower, A Fairmont Managed Hotel

Guest Services

  • Fairmont Makkah Guest Services

Check-In / Check-Out

Check-in time is from 4.00 p.m. onwards and check-out time is at 2.00 p.m. Should you arrive prior to 4 pm, our guest services department will be pleased to store your luggage until your room is ready.

Concierge

Our concierge team is available 24 hours a day to assist you in making the most of your stay in Makkah. From organizing sightseeing tours to arranging dinner and travel reservations, as well as providing insight on cultural places to visit.

Elevators

For your convenience there are 12 guest elevators located in the main lobby (M2).

High Speed Internet Access

The hotel provides Internet service. For more details please contact Royal Service representative.

In Room Safe

All guest rooms have an in-room safe that can hold a laptop computer.

Laundry

Laundry services are available 24 hours a day, including specialised services upon request.

Limousine Service

 A Limousine Service agency is located in the lobby of the hotel. 

Mall

Abraj Al Bait Shopping Mall is located on the ground floor of the hotel.

Parking

Guest parking is not available onsite

Safety Deposit Boxes

The hotel offers complimentary safety deposit boxes at the front desk.

Wheelchair Accessibility

 

Makkah Clock Royal Tower, A Fairmont Hotel is wheelchair accessible in all public areas. The hotel also offers accessible rooms designed with:

Lowered light switches

Lowered peephole

Lowered thermostat

Wider doorways

Grab bars in the bathroom

Lowered sink

Lowered toilet

Lever door handles

Lowered clothes rack

Bed steps upon request

 

 

Room
Information

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