Hotels in Playa del Carmen: Resort Hotel in Riviera Maya, Mexico

Hotel History

Here, heaven on earth finds a home

Run your hand over smooth cut stone and touch the greatness of an ancient and spiritual civilization. Descend beneath still fresh waters as you enter a cenote, a secret labyrinth of a subterranean river. Discover the mysteries of cave diving, unique to this corner of the Caribbean. Let the soul of this place wash over you, leaving in its wake a sense of fulfillment and contentment.

The Riviera Maya is located in Mexico on the Yucatan Peninsula in the State of Quintana Roo, alongside the Caribbean Sea. The Fairmont Mayakoba hotel, part of the Mayakoba luxury resort community, is situated in the heart of the Riviera Maya and is approximately 42 miles or 68 km south of Cancun.

Construction
Fairmont Mayakoba was designed and built specially considering our mangrove’s protection. These forests of the coastline are considered the “kidneys of our planet” as they are responsible for cleaning the water in our coral reefs.

During its construction phase Fairmont Mayakoba preserved most of the land’s natural jungles, flora and fauna. By implementing an ancient Mayan technique called “socoleo” (used to highlight the beauty of plants by pruning and replanting them) more than 1,500 trees were rescued and relocated all around the property. Today, those plants have grown and multiplied, and some are on the process of becoming mature trees.

During the property’s construction phase, there were also special measures taken to care for the animals found onsite. More than 40 species, including exotic birds and iguanas, where relocated for safety. Additionally, during the construction phase the hotel made sure to preserve green areas between the buildings and casitas, creating a natural habitat for many spices.

At Fairmont Mayakoba, grounds naturalization projects include:

  • Reducing pesticide use by opting for organic or natural pest control- using other beneficial organisms to eliminate any pests that may damage the grounds.  Additionally, pesticides are sprayed only when needed as a restorative measure, not on an ongoing basis
  • Planting drought tolerant or indigenous species: Because the resort’s close proximity to the mangroves, only indigenous plant species are planted
  • Water quality management: Fairmont Mayakoba conducts regular testing of its irrigation water and of the wells which feed the irrigation lake. It also limits irrigation waters’ runoff into the canals throughout the property
  • Wildlife habitat management: The El Camaleon golf course includes many rocky areas which make great homes for native iguanas. Fairmont Mayakoba also makes sure to leave any trees that have died but are still standing, as these make a great home for small animals and birds. *El Camaleon has been Audubon certified since 2006 and has been re-certified every year. 

Waste Management

Fairmont Mayakoba has a Waste Management Program where every staff member is responsible for separating the recyclable, non-recyclable and organic disposed materials on-property. We kindly invite you to join us in our preservation efforts and rid the planet of unnecessary waste

  • All of the hotel’s recycled materials are sold to local recycling facilities. All profits made from the hotel’s efforts are used to fund further local environmentalist initiatives
  • The hotel provides a special bin in guestrooms, to be used exclusively for the disposal of recyclable materials. Guests are encouraged to place all of the aluminum, plastic, paper and/or cardboard materials in this bin
  • The cleaning products used in the hotel are biodegradable and environmentally-friendly
  • 60% of our advertising is done through the internet rather than print
  • The hotel has a specially designated composting area to process all organic gardening materials
  • Natural Resources Preservation

    • In every room, the bathroom is equipped with a low water consumption toilet and sinks that include an air regulator that increases the water pressure in order to save water
    • Guestroom bathrooms include  low water consumption toilettes, saving at least 3 liters of water at a time, representing savings of 3000 liters daily*
    • Throughout the hotel, the air conditioning system is adapted to the physical and chemical characteristics of the water of the region. With this initiative alone, we have saved 30m3 of water daily
    • The air conditioning systems in the hotel’s rooms are programmed to turn off automatically when windows are opened
    • The air conditioning and lighting systems are controlled through software that enables the hotel to turn them on and off in specific areas, based on the hotel’s schedules and needs
    • Air conditioning throughout the hotel is regulated through an energy-efficient software system that allows hotel staff to program air conditioning usage as necessary, depending on specific areas and time schedules when it is needed the most
    • The property’s air conditioning system allows hotel staff to regulate a room or suite’s temperature when it is unoccupied, thus saving energy by 5%
    • The hotel’s walkways are cleared with air pressure cleaning equipment, rather than water pressure cleaning
    • The hotel’s sheet and towel program offers our guests the option to reuse these, instead of washing them on a daily basis, thus saving at least 180 liters of water per day (65,000 liters per year)*
    • The hotel uses a treatment plant to process grey waters, which are later used as a source of irrigation for the property’s golf course and gardens. Additionally, the property’s mangroves serve as a natural treatment plant
      * Please note this information is based on a 90% occupancy rate. 

    Flora and Fauna

    • In the beautiful gardens of Fairmont Mayakoba you can find a great diversity of regional plants, as the property uses naturally growing vegetation off the Yucatan Peninsula jungle rather than flora from other areas. This way, the hotel helps maintain the balance of the region’s ecosystem
    • In the property’s Turtle Garden, there are three different species of freshwater turtles: Mojina, Jicoteca and Casquito
    • Fairmont Mayakoba is committed to assist wild flora and fauna live and grow in a safe environment, as close to their natural habitat as possible. The hotel’s staff cares for the animals, and provides them with secure nesting sites
    • The hotel’s gardens boast drought-tolerant plants that are native to the area. The plants help save water, as they are highly adaptable to the weather conditions of the area and do not require extensive irrigation or care
    • The hotel’s gardens include fruit trees that grow naturally, without the need for any fertilizers or chemicals
    • The hotel’s gardens have several signs to inform guests about the native flora and fauna and biodiversity  that can be found on-property

    Fairmont Mayakoba's environmentally-friendly program

    • Organic and/or sustainable menus, waste-free meetings, and group eco-tourism activities
    • Sustainable menu options include organic vegetable products farmed by the local Mayan community, shade-grown organic coffee, and organic wines, among others
    • Box lunch containers are made out of thermal material which can be reused

    Local Partnerships
    Fairmont Mayakoba has partnered with Community Tours Sian Ka’an (CTSK), a local tourism organization from the nearby Sian Ka’an Biosphere Reserve. CTSK is an award-winning tourism service alliance composed of three tour operators that conduct tours in designated areas, and work closely with the Sian Ka’an park managers to ensure minimal environmental impact. More importantly, CTSK donates a percentage of its revenue directly to conservation efforts in the reserve. By participating in these local tours, our guests expand their knowledge of the Mayan people and their traditions.

    To book a tour with CTSK please contact our Concierge Team mayakoba@fairmont.com

    Community products from the Mayan vicinity of Quintana Roo
    The Mayan vicinity of Quintana Roo is a richly historical area where Mayan descendants reside and provide continuation to one of the most important cultures in the world. 

    Through the implementation of programs financed by the COMPACT-PNUD (United Nations Programs) and other local organizations, the region strives to support sustainable development and the fostering of the Mayan culture.

    Fairmont Mayakoba offers products made by local Mayan artisans to support their families’ development, encourage proper use of natural resources, and strengthen knowledge of the Mayan culture.

    Fairmont has donated $5,000 USD for a local project to produce and sell honey-based products made by local artisan women and $10,000 USD for relief efforts after Hurricane Dean hit the Yucatan Peninsula in 2007.

    Fairmont Hotels & Resorts’ Green Partnership Program
    In 1884, Fairmont Hotels & Resorts was founded on an enduring connection to the land and communities where we do business. In 1990, we proactively launched our industry-leading Green Partnership program, a comprehensive approach to reducing our impact on the environment. This commitment to minimizing our hotels’ footprint on the planet is a key component of our operating philosophy, which is formalized in our Environmental Policy.

    The Green Partnership allows Fairmont to meet and exceed guest expectations of operational sustainability and responsible tourism, because the environment isn’t just something that’s “out there”—it’s where we live, work and play each day.

    Fairmont’s Green Partnership focuses on improvements in the areas of energy and water conservation, waste management, and innovative community outreach programs involving local groups and partnerships—please read below for this hotel’s initiatives that operate under the Green Partnership program.

    Leadership Through Innovative Programs
    Eco-Meet: Fairmont’s Eco-Meet program offers planners the opportunity to minimize the ecological footprint of meetings and events through the reduction of waste and conservation of valuable resources. The program can be tailored to the individual needs of the client through four key components—Eco-Accommodation, Eco-Cuisine, Eco-Service and Eco-Programming.

    Greening our Greens: All Fairmont-managed golf courses are enrolled with Audubon International Cooperative Sanctuaries, an organization which sets guidelines for an international system of wildlife and environmental conservation. Through our participation, we have developed an extensive integrated management plan for ongoing improvements to our golf courses called “Greening Our Greens”. The program offers practical ways for our courses to make positive changes, while working toward the larger goal of achieving certification from Audubon International.

    Partnerships and Affiliations
    Our affiliations highlight our commitment to the environment, and also help promote unique Fairmont eco-experiences. The growing number of partners and associations who share our vision include

    - WWF (Climate Savers Program)
    - The International Tourism Partnership
    - The Prince Albert II of Monaco Foundation
    - The United States Environmental Protection Agency (ENERGY STAR® program)
    - The Hotel Association of Canada (Green Key Eco-Rating Program)
    - The National Geographic Society.

    On a local level, The Fairmont Mayakoba partners include:
    - Community Tours Sian Ka'an
    - United Nations Program for Development
    - Mesoamerican Reef Tourism Initiative
    - Caritas de Quintana Roo
    - Flora, Fauna y Cultura de México
    - Amigos de Sian Ka’an
    - Municipio de Solidaridad

    Awards & Accolades
    Fairmont Hotels & Resorts’ Green Partnership Program continues to be recognized by a number of international organizations including the World Travel and Tourism Council (WTTC), World Tourism Organization (UNWTO), Ad Age and Strategy magazines.

    The Fairmont Mayakoba received the Environmental Hotel of the Year 2007 from Fairmont Hotels & Resorts.

    For more information please contact our Ecology Manager Rosaura Cuevas at rosaura.cuevas@fairmont.com 

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