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For how many Guest(s)?
Active slide: slide number 01
Guest Room
261 sq.m to 261 sq.m / 2809 sq.ft. to 2809 sq.ft.
40 sq.m to 43 sq.m / 431 sq.ft. to 463 sq.ft.
One king bed, or two queen beds River view
One king bed, or two queen beds City view
88 sq.m to 88 sq.m / 947 sq.ft. to 947 sq.ft.
One king bed River site/City View
138 sq.m to 138 sq.m / 1485 sq.ft. to 1485 sq.ft.
38 sq.m to 43 sq.m / 409 sq.ft. to 463 sq.ft.
One king bed, or two queen beds River site or City view
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Check-in 3:00 p.m. - Check-out 12:00 p.m. (noon).
Each treatment at Willow Stream Spa has been custom designed to incorporate the essence of local culture. The core concept is centered around the renewal of energy. The techniques used, uniquely blend the cultures of the East and West.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Fairmont Nanjing is where “happily-ever-after” begins. Our Grand Ballroom can be custom tailored for a traditional Chinese Wedding, trendy Western Wedding or just about any style of wedding you aspire.
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Conveniently located in the New City Center and the Hexi Central Business District, our hotel’s spacious meeting rooms are perfect for your executive training, networking mixer, press conference or any other function or event.
Spanning 916 square meters (9,860 square feet), the Grand Ballroom offers a large and flexible space within Nanjing to accommodate up to 1,000 guests.
Total number of slides:
4.3/5
Reviewed 2024-04-11
Reviewed 2024-04-03
1. Hotel receptionist's attitude is not good 2. No window in room... 3. Toilet has no air exchange device, feeling is not good...
Reviewed 2024-03-13
I recently stayed at the Fairmont Hotel Nanjing, anticipating a luxurious experience synonymous with the Fairmont brand. Unfortunately, my stay was marred by several issues that fell short of the standards I expected. Misleading Property Credit Information: My booking, made through a travel agent, included a promised $100 property credit, a significant factor in choosing this hotel. However, upon arrival, I was informed that half of this credit was exclusively for laundry services, a restriction that was neither communicated nor reasonable. This limitation not only felt deceptive but also greatly diminished the value and utility of the supposed benefit. Subpar Room Maintenance: The room's condition significantly detracted from the overall experience. It felt outdated, and crucially, three out of four electrical outlets were non-functional. In today's digital age, adequate access to power sources is fundamental, and such a basic oversight is both surprising and unacceptable in a hotel of Fairmont's repute. Issues with Complimentary Upgrade: Further adding to my dissatisfaction was the handling of a promised complimentary room upgrade. Despite assurances from my travel advisor, the hotel's front desk stated that an additional fee was required due to the seasonal price increase during the Chinese New Year. This contradicted the very essence of a 'complimentary' upgrade and seemed like a clear breach of agreement, leaving a sour taste regarding the hotel's commitment to guest satisfaction. These experiences collectively marred my stay, overshadowing what could have been a memorable visit. The essence of hospitality lies in transparency, reliability, and genuine care for guest satisfaction. Unfortunately, my experience at Fairmont Hotel Nanjing was a departure from these values. I hope the hotel addresses these concerns to prevent future guests from facing similar disappointments.
Reviewed 2024-01-18
Reviewed 2023-12-21
Room service is ok , but 33F GYM air conditioner doesn't work very well, swimming pool temperature just around 25 degree instead of normal 27 degree or above .By the way, nice colleague named Ella offer good serice all bad impression all related to bad equipment or hardware which i also mention before in same kind of survey. Pls improve it .
Reviewed 2023-12-06
I truly enjoyed the hotel and the restaurants were second to none.
Reviewed 2023-11-30
Breakfast is good except there's not much of food variety and change of dishes. Room is clean.
Reviewed 2023-11-28
Good stay and good location with beautiful river view. But the room have some smell when i first entering.
Reviewed 2023-11-22
PROS: - Good experience afterall - As an Accor Platinum member, I got all the perks as promised (free upgrades, free welcome drinks, free breakfast, fruit platter) - It is my first time to see a kid in-room slipper which was delivered to our room as they realized we have a 3 three old kids. Thanks - Great breakfast with a wide selection of food CONS: - It is a bit far from downtown area, but it is readily accessible to subway station - The rooftop bar is closed and the staff didn't tell us when we said we want to visit
Reviewed 2023-11-19
My experience from arrival to departure has been great! Room was clean, adequate although the design has a slight flaw as every time I get up from the sofa in Room 5714, I kept knocking my head against the hanging light. The shower cubicle drainage is also prone to overflowing. Otherwise the room was lovely. Club lounge was great with a nice ambience and attentive staff. Breakfast was good with ample selection although adequate cutleries should be provided at each table.
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