Guest Services


Please contact the concierge for more information

Bell Staff

Bell staff are located in the Lobby. Luggage storage is available.

Check-in / Check-out

Check-in is at 4:00 p.m.

Check-out is at noon.

Complimentary Yoga

Explore yoga alignment, breathing, and heightened self-awareness through a full range of poses. This class is great for beginners and experienced yogis alike. Yoga mats, blocks, water and towel will be provided. 

For class times and more information click here.


The Fairmont Newport Beach Concierge team have dedicated many years of hard work and training to the concierge profession. They have their fingers on the pulses of their cities, able to advise guests on restaurants, nightlife, sporting and theater events, sightseeing tours, shopping and more. They can direct guests to any location, any product, at any time of day or night. Our concierges are motivated by a genuine desire to serve. Whether you are requesting something simple or complex, you can be sure that they are a trusted resource to business travelers and vacationers alike. It is our goal to always keep guests' safety, enjoyment and satisfaction in mind.

We are pleased to have on staff, a Les Clefs d’Or concierge. You can recognize Clefs d'Or concierges by the keys they display on the lapels of their uniforms. These crossed gold keys are more than just the symbol of the organization; they are the symbol of guaranteed, quality service. We are delighted to have the distinction of being the only national organization of hotel lobby concierges. Les Clefs d’Or, pronounced "lay clay door," is French and literally translates as "keys of gold."

Currency Exchange / Bank Machine

Currency Exchange available through the cashier at the front desk. The ATM machine is located in the lobby.

Dry Cleaning Services

Same day dry-cleaning services are available.
Laundry bags, prices and instructions are found in each guest room on the guest tray.

Express Check-Out

Guests that presented a credit card at check-in may check out without stopping at the reception desk, using one of the following options: Email Check-Out, Express Check-Out Form, Television Check-Out, or Voice Mail Check-Out.

Family Travel

Perfectly situated between Los Angeles and San Diego, in the heart of Orange County, the Fairmont Newport Beach is a hub for family fun. Fairmont Newport Beach is within close proximity  of many of Southern California’s most popular attractions including Disneyland®, Sea World®, San Diego Zoo®, Legoland®, the beach and much more. 

Gift Shop

The Hotel Gift Shop is located on the Lobby level just to the right of the Front Desk, and provides sundries, gifts, magazines and other assorted travel necessities. The Gift Shop is open seven days a week from 7 a.m. to 10 p.m.


The Housekeeping staff is pleased to offer daily maid service to ensure the best possible comfort to all our guests.

Ice Machines

Ice Machines and vending machines are conveniently located on designated floors of the hotel.

Lost & Found

Please contact Housekeeping for lost & found items.

On Site Tennis Courts

Tennis is provided on site here at the Fairmont Newport Beach.  The $5.00 fee includes the use of two rackets, two towels, two bottles of water and a brand new set of tennis balls which are for you to keep.  There is a $25 key deposit fee that will be refunded in full upon the return of the tennis court key. Please see our front desk or concierge for reservations.


Fairmont Newport Beach is a valet-only hotel with no self-parking option available. Overnight parking is available for $32. Our hourly rate is complimentary for the first half hour, $18 up to two hours and $6 each additional hour up to the daily maximum of $32. Validation for up to 4 hours for hotel spa and restaurant guests.

Valet parking for Hybrid vehicles is 50% off the posted rate.

Pet Policy

$50 General Pet Fee to allow pet overnight access includes:

  • List of Pet Friendly Places (Given at Check-In)
  • Door Sign alerting housekeeping there’s a pet in the room
  • Doggie Bags

$75 Fairmont Furry Friend Package includes the above as well as:

  • Turndown Service
  • Dog/Cat Toy
  • Dog/Cat Bed
  • Water and Food Bowls
  • Complimentary Bag of Dog Treats

Each pet must be leashed at all times while in public areas of the hotel and may not be left unattended in the room. Please see concierge for pet sitting and dog-walking services.

Safety Deposit Boxes

Each guest room offers a personal in-room safe.

The Front Office is pleased to offer complimentary 24-hour safety deposit service. In-House extension #2170 Safety Deposit Boxes are provided at no additional charge, available at the front desk.

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