General Services

Guest Services

Check-In / Check-Out

Check-in is permitted after 12:00 noon and Checkout is required by 10:00am. Late checkout is available on request, subject to availability.
Express Checkout service is also available.

Laundry Services

Same day dry-cleaning and laundry services are available.

Shops and Services in Hotel

  • Gift Shop / Sundries : The hotel's main gift shop offers a wide assortment of souvenirs, postcards, international newspapers, books and memorabilia, as well as Kenyan artefacts and jewellery. The gift shop is open weekdays between 7:00 a.m. and 11:00 p.m. On Saturday, Sunday & on public holidays, the shop is open from 8:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 8:00 p.m.   


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