For how many Guest(s)?
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Guest Room
35 sq.m / 377 sq.ft.
Its luxuriously furnished, giving it a spacious and inviting atmosphere. It features a lavish king or twin beds, coffee lounge table, in-room business facilities, internet service and a digital safe. The room fashions a private 3 or 4 piece, en-suite marble bathroom.
One King, One Queen or Two Twin Beds
30 sq.m / 323 sq.ft.
One King, One Queen, or Two Twin Beds
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Check-in 12:00 p.m. - Check-out 10:00 a.m.
The closest airports to Fairmont The Norfolk are Jomo Kenyatta International Airport (NBO) and Wilson Airport (WIL). Jomo Kenyatta International Airport, Nairobi's primary airport, is located 20 kms away from Fairmont The Norfolk. Wilson Airport is located 15 km from the hotel.
We provide a service of taxi from both airports to Fairmont the Norfolk for $ 55 one way.Fairmont The Norfolk is situated only 3 km from the heart of the city centre, 5 km from the Nairobi Railway Station, 3 km from the main convention center and trade fair grounds.
A revitalizing spa retreat in the heart of Nairobi.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Exchange your vows at Fairmont The Norfolk steeped in unrivalled rich heritage and luxury.
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10 well-appointed meeting spaces of various sizes including an elegant ballroom to host meetings, conferences, launch of a product...
Our experienced team will help to orchestrate a seamless and memorable experience to start your lives together.
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4.6/5
Reviewed 2024-03-08
The rooms were clean, food was delicious, and staff super friendly
Reviewed 2024-03-05
Excellent stay with enjoyable time
My experience was great. During my second checking, it took me almost three to four hours to be allocated a room. I only got a room around 4:00 pm, and i kinda felt like the last on the food chain. Apart from that, i loved the ambience and my room. If there can be an improvement on refilling the water bottle, that would be amazing. Another thing was the airport transfers. I loved your vans, very comfortable pick and drop. There is an area of improvement though. During our pick up from the airport on 29th, your driver -can't remember his name, was engaging alot on phone. We arrived at around 1:00pm due to traffic, but i would prefer that he only attends to urgent matters on phone, then the rest of the calls he can pick up later on. Overall, it was amazing and i loved the food too. And staff were friendly.
Reviewed 2024-03-04
I would like to pay a particular tribute to the reception staff in particular Margaret who exhaustively assisted us with a problem.
What a great place! Staff is amazing. Great food and drinks. So much fun!
Reviewed 2024-02-29
I booked the car service from the airport for $55 which is excessive and far more expensive than other modes of transport. As a result I expected a professional service. I waited for 20 minutes at the airport to find my driver. I had to call the hotel 2 times to resolve this issue. This is not good enough I also had dinner in TaTu. The food was cold, lamb shank for me. I had to send it back. Overall not the level of service and standard I expect from a 5 star hotel
Reviewed 2024-02-27
We arrived here as our first stop before safari for our honeymoon, and while the grounds are beautiful, we were disappointed in the level of service by the staff and did not receive the room with a garden view as we had booked and paid for. This was especially disappointing considering it was our honeymoon and the view from the room was literally a brick wall and a service entrance for trucks. When we requested compensation for the difference in room type, we were told that wouldn’t be possible and that we had received “amenities” to compensate. We did not receive any such amenity except for the manager stopping by our room randomly to ask “if we were ok.” We were not. No acknowledgment of our special occasion was given and we were quite happy to leave. You can tell this property has great history and used to be prime in its day, but that day has clearly come and gone.
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