Nairobi Hotels: The Norfolk Hotel in Nairobi, Kenya
 
Guest Services

Information and General Services

Babysitting / Children's Programs

Babysitting services and supervised children's program are available. Please provide 24 hours notice.


BellStaff

Bellstaff are located at the entry and in the main lobby of the hotel. Luggage storage is available.


Check-In / Check-Out

Check-in is permitted after 12:00 noon are Checkout is required by 10:00am. Late checkout is available on request, subject to availability.
Express Checkout service is also available.


Currency Exchange

The hotel's Front Desk is happy to provide currency exchange services on most major international currencies.


General Detail

  • Car Rental Agency : Newport Rental is located on the Lobby level, next to the Business Centre.   
  • Gift Shop / Sundries : The hotel's main gift shop offers a wide assortment of souvenirs, postcards, international newspapers, books and memorabilia, as well as Kenyan artefacts and jewellery. The gift shop is open weekdays between 7:00 a.m. and 9:00 p.m. On Saturday and Sunday, the shop is open from 8:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 8:00 p.m. 


Laundry Services

Same day dry-cleaning and laundry services are available.


SafetyDepositBoxes

The Front Office is pleased to offer complimentary 24-hour safety deposit service.


 
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The Norfolk Hotel

PO Box 58581 00200
Nairobi,
Kenya

TOLL FREE: 1(866)840-8208
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TEL +254-(0)-20-2265000
FAX +254-(0)-20-2216796
E-MAIL kenya.reservations@fairmont.com
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Local Time :Sun 08 Nov, 2009 7:32 PM