Toll Free room reservations only + 1 800 845 9905
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Fairmont Orchid Hawaii offers accessible rooms and assistive devices.
Guest Room
522 sq.ft. / 48 sq.m
Tropical gardens and waterfall views from a private lanai.
Partial ocean views from a private lanai.
Angled beautiful ocean view from a private lanai.
Spectacular full ocean view from a private lanai, perfect for enjoying sunset.
Deluxe angled ocean view from a private lanai. Located on floors 4 and higher.
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Check-in 4:00 p.m. - Check-out 11:00 a.m..
•Turn left at the stoplight exiting the Kona International Airport onto Queen Kaahumanu Highway #19.
•Remain on Highway #19 for 19.5 miles.
•The entrance to Mauna Lani Resort is located on your left of the highway.
•Enter the resort on Mauna Lani Drive and proceed for about a mile to the round-about.
•Take the first right turn / cut-off which is North Kaniku Drive.
•Stay on North Kaniku Drive until you reach the main entrance to Fairmont Orchid at the end of the drive.
•From Kekuanaoa St. (Airport Access Road) turn right onto Kanoelehua St.
•Turn left onto Kamehameha Ave. Continue as lane merges to the right onto Highway 19.
•Remain on Highway 19 to Waimea. Follow signs in Waimea to Kawaihae (turn right on Lindsey Road/Highway 19). Continue down Kawaihae Rd.
•At the T-intersection on your left, turn left to continue on Highway 19.
•Continue approximately 7 miles to the right-hand turn lane to Puako for Mauna Lani Resort.
•Turn right onto Mauna Lani Drive.
•Proceed past the Guard House to the traffic circle and take the first right to Fairmont Orchid on N. Kaniku Dr.
•Stay on N. Kaniku Dr. until you reach the main entrance to Fairmont Orchid at the end of the drive.
Fairmont Orchid does not provide complimentary shuttle service. Our Concierge Team will be happy to make a taxi reservation for you (fees apply). They can be reached at +1 808 887 7320 or via email: FairmontORCconcierge@bluehawaiian.com
Self-parking is included in the daily resort charge.
Valet parking is available for $25+tax per day.
The spirit of aloha is embodied throughout Fairmont Orchid as we strive to treat all of our valued guests to the finest experience possible.
Make the most of your Hawaii Island beach vacation at the luxury Fairmont Orchid resort and spa with a selection of our most popular hotel packages and special offers.
Escape your everyday routine by discovering true relaxation at Fairmont Orchid's award-winning spa.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
The tastefully designed function space, world-class facilities, and wealth of meeting options at the Fairmont Orchid make meetings in Hawaii events of distinction.
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Let Fairmont Orchid's attentive and creative event managers orchestrate your special day on Hawaii Island. The Island of Hawaii is the perfect setting for romance, weddings and honeymoons.
Fairmont Orchid has an incredible array of both indoor and outdoor function spaces for your special event.
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4.6/5
Reviewed 2024-03-23
Reviewed 2024-03-22
Facility is getting old. Had lot of trouble with internet. These days it is a necessity. Staff at all locations were friendly and nice. Facility costed me almost $1000/day (all taxes included). Definitely NOT worth that much. Value received was not worth the money spent.
Reviewed 2024-03-21
We’ve stayed at the Fairmont Orchid three or four times. This was our first visit in three years. Prices have increased astronomically. $135/day for cabana chairs on beach plus a tip cost us over $160/day. Food was ridiculously expensive. $25 for one cocktail. Restaurant prices have also increased dramatically. I realize we have inflation, but it was crazy expensive. Our room had different prices every night with the lowest being $599/night and the highest being $798/night. I don’t understand why every night was a different price. It wasn’t that way in the past. Rooms are definitely showing their age. Furniture is dated and every room we’ve ever stayed in has a shower that leaks water all over the floor. We were “upgraded” from a partial ocean view to a full ocean view because we are “platinum” members. The view was slightly better, but not so much better that I would have paid more for it. Our bed was like sleeping on concrete. I thought I’d get accustomed to it, but my neck and back were like stone by the time we left 10 days later. We should have complained, obviously. The hotel has beautiful grounds and a wonderful beach and calm bay in which to swim. The pool is huge. Service at the beach and pool were great. That’s what keeps us coming back. The employees are so friendly and helpful.
Great place. Well run. Expensive
As always it was great! I made a mistake in our booking. Thinking I booked Fairmont Gold, but it was not. When I checked in Juliana made it happened and got us in our fairmont gold one bed suite, which accommodated our family appropriately. We appreciate Fairmont providing Kama’aina rates!
My trip was mostly for a conference and I could not have been more pleased with the facilities. The grounds are beautifully kept. My one and only complaint was that I went to the on site bar and grill which also is the bar for the pool. I sat at the bar and was provided service, but the staff was SO busy making drinks for the pool guests I kind of felt forgotten about. They were working NONSTOP. This is not a complaint on them. The service I did receive was good, but either there needs to be another bartender for the pool specifically or there just needs to be a 3rd bartender period. I felt the staff was way over stretched.
Great experience overall. We only had one bad meal on property. Good and drinks on property were overpriced by about 30-40%. However the staff and location were great. The best part was the cleaning staff, who were diligent, friendly, and kept our room and the grounds a relaxing paradise.
Our family of 23 people ranging in age from 6 years to 76 years vacationed at the Fairmont Orchid last week. It was a fabulous experience from start to finish. The rooms were spacious, clean, and very well appointed. Linens were soft and high quality, and toiletries were wonderful (LeLabo Rose 31). Views from our suite on the 6th floor south tower were fantastic!! But all this pales in comparison to the tremendous service of the staff at this hotel. From the bell desk staff, to the waiters at the various restaurants, to the recreation staff at the beach, everyone was welcoming, friendly, and helpful. This seems to start at the top and go all the way down, because the absolute most incredible service was provided by Barbie, one of the hotel directors. She oversaw every detail of our excursions, and helped us with numerous requests and reservations. She went above and beyond making sure our big family vacation was a sucess. We will most certainly return to the Fairmont Orchid!!!
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