Mobile Check-in & In-room iPad
Paper, packaging and garbage are a reality of our lives, and of any business. Fairmont has consistently cut these side effects of our operations. While effective waste management comes with challenges, such as operating in communities without recycling facilities, we continue to reduce and divert waste and identify other eco-friendly opportunities. Recently, the hotel has implemented iPad 2 devices in all 377 guestrooms, with the award-winning ICE (Interactive Customer Experience) technology, that is more than a virtual concierge – allowing guests to make spa reservations, order In-room dining, access guestroom controls, view all hotel menus, and much more. Most recently, the hotel has introduced a Mobile check-in service – providing an unsurpassed level of service, the check-in via iPads allows us to reduce an abundance of paper and divert waste as our guests review the folio directly from the iPad, make any changes and have a copy of their folio instantly emailed.
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