Frequently Asked Questions

Frequently Asked Questions

Capital City:
Beijing is the capital of China.

The best times to visit Shanghai are in spring or autumn. The city has a subtropical maritime monsoon climate, with four distinct seasons. Generally, the warm spring and cool autumn are the more comfortable seasons. While summer and winter are less pleasant. Overall, Shanghai enjoys a mild and moist climate.

Shanghai's temperature is the highest in July and August. The coldest period is from the end of January to early February - usually during the Chinese Spring Festival. From March to May and September to November, the conditions are pleasant so this is the best season for traveling.

Travel Documents:
A passport is required for all visitors and tourists traveling from outside China. Passports must be valid for six months after your scheduled date of departure from China.All hotels are required to register passport information for each guest upon check-in with the local Public Security Bureau.
isitors must have a return plane ticket reserved and are also required to provide an accommodation address while in China. Chinese immigration will verify the details above.

A Visa is also required for entry into the country. Visa applications should be submitted at least one month before departure for China. Please check with your local embassy or consulate for specific requirements from your country.

Business or smart casual.  If traveling between May and September pack lighter articles of clothing. The weather will be hot and humid. When traveling in winter, be prepared for dry and colder temperatures. A winter jacket and heavier clothing is recommended. Evenings will be cool during the spring or fall; dressing in layers and/or packing a jacket is recommended.

Credit Cards:
Most major credit cards are accepted (Visa, American Express, MasterCard and Diners Club) at many restaurants, our hotel, and international luxury brand retailers.

The local currency in Shanghai is the Yuan (CNY); however, it is also commonly known as the Renminbi (RMB). Please check our online currency converter for up-to-date conversions. Travelers should also note that China’s culture is still focused on actual currency. Although credit card acceptance has increased significantly it is not uncommon to encounter shops and restaurants that don’t accept credit card payment. ATMs are quite common though and most can accommodate International bank cards or provide cash advance on any major credit cards.

Electric Current:
220 Volts; AC 50 Hz (items should be dual voltage). Please contact the hotel Royal Service for International Adaptors.

Standard Mandarin is the official language of the People’s Republic of China; it is also referred to as Mandarin Chinese or Putong Hua. Although English is becoming more common, a large percentage of the population does not understand English. The concierge or Front Desk staff of the hotel can provide translation assistance. It is recommended that you have them provide translations for taxi drivers.

Time Zones:
GMT/UTC plus 7 hours in summer and plus 8 hours in winter; no adjustments for Daylight Saving Time.

Tipping is still not a common within China; however, that is evolving slowly. That is particularly true in International Hotels and Fine Dining restaurants where exposure to Western influence has increased in recent years. Tipping taxi drivers is not expected but acknowledging the services of a tour guide through a gift or tip is very well received.

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