Fairmont Hotels & Resorts - Company Facts

Fairmont Hotels & Resorts connects guests to the very best of its destinations worldwide, reflecting each locale's energy, culture and history. Passionate travelers choose the luxury hotel brand for its ability to deliver memorable travel experiences, personalized and thoughtful service, and hotels that are one-of-a-kind. Serving as genuine gateways to their destinations, Fairmont hotels offer locally-inspired cuisine and spirited bars and lounges, distinctive design and décor, and a steadfast responsibility to environmental and social priorities. With more than 65 hotels globally, and many more in development, landmark hotels in the Fairmont collection include The Plaza in New York, London’s The Savoy, Fairmont Peace Hotel in Shanghai and Quebec City’s Fairmont Le Château Frontenac. Fairmont is owned by FRHI Hotels & Resorts, a leading global hotel company with over 110 hotels under the Fairmont, Raffles, and Swissôtel brands. The company also manages Fairmont, Raffles and Swissôtel branded luxury private residence clubs, whole-ownership residences and serviced residences properties. For more information or reservations, please visit fairmont.com.

Fairmont Hotels & Resorts’ guest recognition program, Fairmont President's Club, provides frequent guests with an enhanced level of service, and special benefits and privileges during their stay. Personalized travel profiles afford members customized access to exclusive offers, experiences and benefits based around their indicated travel preferences, interests and passions. In-hotel benefits include complimentary high-speed and wireless internet, Fairmont Fit athletic apparel, use of TaylorMade golf clubs in select locations, a members-only reservations line, expedited check-in and check-out and access to exclusive vacation experiences which connect guests with the best that each destination has to offer. Enrollment is free and guests can join at any Fairmont location worldwide or online.

Fairmont Hotels & Resorts is a leader in sustainability and was one of the world's first hotel companies to embrace environmental stewardship. The luxury hotel brand has expanded this commitment to include economic, environmental, and social programming through its Fairmont Sustainability Partnership. With the goal of improving the overall well-being of local communities where Fairmont does business, the program focuses on four key areas to achieve change; Responsible Business, Ecosystem, Environment and Engagement. Building on the brand's environmental platform, once described by National Geographic Traveler as "the most comprehensive environmental program in the North American hotel industry," ongoing global initiatives include reductions in energy and water consumption, waste generation and carbon emissions, sustainable practices related to design, proactive construction and procurement policies, as well as community outreach through local groups and partnerships. As the first luxury hotel group to address climate change, Fairmont also works with the World Wildlife Fund (WWF) to achieve established greenhouse gas emission reduction targets, among other strategic initiatives.

Willow Stream Spas is the award-winning signature spa brand of Fairmont Hotels & Resorts. Located in some of the most beautiful places in the world, each Willow Stream Spa draws on the nature, essence and energy of its surroundings – from the desert, the mountains, the sea or the pulse of a cityscape – and all offer Fairmont’s unique brand of luxury and outstanding service. Coupled with authentic spa experiences and a place to escape for both solitude and socializing, Willow Stream Spas simply make you feel fantastic. From the sun-washed stone mountains in Scottsdale, Arizona to the vibrant city of Shanghai, Willow Stream Spas inspire living with abundant energy.

Created by renowned designers like Stanley Thompson and Robert Trent Jones Sr. and Jr., Fairmont’s visually stunning and technically challenging golf courses are consistently top ranked.  In 2013, Golfweek included courses at Fairmont St Andrews in Scotland, Mexico's Fairmont Mayakoba, The Fairmont Jasper Park Lodge and The Fairmont Banff Springs on a list of the world's best places to hit the links. SCORE Golf's listing of the Top Public Courses in Canada for 2013 named The Fairmont Jasper Park Lodge first in class and The Fairmont Banff Springs among the top three.
Fairmont’s mountain properties have long been a ‘cool’ spot to hit the slopes. In Canada, Fairmont Tremblant is a popular choice for those who love the charming French atmosphere of this mountain village, and all of Fairmont’s Quebec-based properties are an easy drive from classic slopes like Mont Ste. Anne, Stoneham and Le Massif.  Other favorites include The Fairmont Chateau Lake Louise and The Fairmont Banff Springs, which are cradled by three of the Canadian Rockies’ most popular ski resorts and offer some of the finest powder on the planet. Celebrity-favored Fairmont Chateau Whistler offers ski-in/ski-out access to world-famous Whistler Blackcomb, two adjoining mountains with over 200 runs offering terrain for every level of winter enthusiast.  

For discerning travelers, Fairmont Gold is a hotel within a hotel, providing discriminating guests with an oasis where the highest level of exceptional service creates an exclusive and personalized stay. Discreet and attentive concierge staff are equipped to anticipate guests’ needs and act as local experts, severing as venerable destination curators and ensuring a memorable stay. Additional amenities and privileges of the brand's Fairmont Gold offering include a dedicated private floor with private check-in and check-out area; a comfortable lounge providing sanctuary from the bustle of the hotel; honor bar and cocktail hour canapés; complimentary continental breakfast; free high-speed and wireless internet access; and access to an executive boardroom and other business services.

Meeting the increasing demand for high-end vacation residences and private homes, Fairmont’s real estate ventures continue to grow with private residence clubs under the Fairmont Heritage Place brand, whole-ownership Fairmont Residences and long-stay Fairmont Serviced Residences. In destinations such as San Francisco, Acapulco, Dubai, Vancouver, and more, vacation-ownership properties and residences are located in prime city addresses or in resort areas with a nearby beach, ski hill or golf course. Not only are they a luxurious “home away from home,” where attentive colleagues are familiar with guest preferences, they also provide an attractive option for investment purposes, and allow for a more immersive experience of the destination.

Located in various Fairmont destinations, Fairmont Stores are a unique retail experience offering luxury goods and authentic, local products. With items ranging from fine leather and exquisite jewelry to golf accessories and commemorative pieces that celebrate brand and individual hotel heritage, Fairmont Stores are the perfect stop for a thoughtful gift or a souvenir to mark a traveler’s stay. Fairmont Stores offer pampering items from Willow Stream Spas and from Le Labo, Fairmont’s in-room amenity line, as well as luxurious bedding items including plush duvets and Mascioni high-thread count linens. Also available are Fairmont Teas, a line of premium black, green, organic and wellness herbal teas specially created for the luxury hotel brand by the Metropolitan Tea Company Ltd. Items are also available online at fairmontstore.com.




For further information contact:

Mike Taylor
FRHI Hotels & Resorts