General Services
Information and General Services
The Fairmont Royal Pavillion is an adult-oriented resort. Children under 13 years are welcome from May 01 through October 31 inclusive, every year. During this period, babysitting service can be arranged through the hotel with a 24-hour notice.
Full bell service is available, with complimentary luggage storage.
Check-in time is 4:00 p.m.
Check-out time is 11:00 a.m.
Concierge service is available 24 hours a day.
The hotel lobby courtyard houses the following gift and beauty stores: Gatsby Boutiques (ladies & gents fashions), Gatsby Courtyard (sundries), Diamonds International (jewellery & watches) and Sass Beauty Salon.
Daily maid service and evening turndown service are included.
Laundry service is available daily. In order to guarantee next-day delivery, pick-up must be done before 9.00 am.
Self parking is available, free of charge. Bellmen are available for assistance, if needed.
In order to guarantee our guests a comfortable, safe, and allergy-free environment, The Fairmont Royal Pavilion respectfully declines the presence of pets in the guest rooms, with the exception of seeing-eye dogs, which are always welcome.
The public areas are all wheelchair accessible.
A portable ramp can be placed in front of all rooms on the ground floor for wheelchair access. The bathroom door can be removed and all bathtubs have a rail to hold on to.