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Fairmont Hotels & Resorts Of The Greater Bay Area Named Best Place To Work

Publish Date: 18-Apr-2014

San Francisco, CA Friday, April 18, 2014

Fairmont Hotels & Resorts of the Greater Bay Area, including The Fairmont San Francisco, The Fairmont San Jose, The Fairmont Sonoma Mission Inn & Spa and Fairmont Heritage Place, Ghirardelli Square, today announced that they have been awarded the San Francisco Business Times’ Best Places to Work Award for 2014 ( #1 in the category of 500-1500 employees).  The award was presented on April 17th to an audience of industry influencers and Bay Area businesses competing for the coveted award. 

This annual award is presented to the companies in the Bay Area with the best overall employee culture and satisfaction, as measured by an employee survey. By winning the award, Fairmont again joins an exclusive group of businesses and distinguishes itself for how it recruits trains and retains the Bay Area’s top talent. 

“Fairmont's culture and commitment to our people (both guests & colleagues) has positioned the brand as a world-class Best Place to Work,” explains Thomas Klein, Regional Vice-President and General Manager of The Fairmont San Francisco. “We pride ourselves upon providing colleagues with a fun, challenging and rewarding environment. Over a thousand Bay Area employees help us realize our vision and help shape the future of our company. Fairmont’s collection of California properties places focus on exceeding guest expectations.  This philosophy extends to colleagues, who feel a part of the Fairmont "family".  As a result, we are proud to say that our company boasts the lowest turnover rates in the industry.”

In the Bay Area’s highly competitive hiring environment, Klein is honored to be recognized for his commitment to employee success. “In a luxury service industry, the real differentiator of an organization is its people and how they do things.  Our unique colleague engagement platform provides a truly elevated experience.  It is mission critical for Fairmont Hotels & Resorts to attract and retain the very best talent. I am steadfast in my approach that in order to strengthen workplace culture one must first and foremost build trust.  Trust is the defining principle of any great workplace.  It isn’t really about what we do; it’s more about HOW we do it. I strive to maintain a work/life balance and encourage employees to do the same.   We feel that amongst our greatest strengths is our genuine commitment to community and philanthropic outreach.” 

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About Fairmont Hotels & Resorts 

Fairmont Hotels & Resorts connects guests to the very best of its destinations worldwide, reflecting each locale's energy, culture and history. Passionate travelers choose the luxury hotel brand for its ability to deliver memorable travel experiences, personalized and thoughtful service, and hotels that are one-of-a-kind. Serving as genuine gateways to their destinations, Fairmont hotels offer locally-inspired cuisine and spirited bars and lounges, distinctive design and décor, and a steadfast responsibility to environmental and social priorities. With more than 65 hotels globally, and many more in development, landmark hotels in the Fairmont collection include The Plaza in New York, London’s The Savoy, Fairmont Peace Hotel in Shanghai and Quebec City’s Fairmont Le Château Frontenac. Fairmont is owned by FRHI Hotels & Resorts, a leading global hotel company with over 110 hotels under the Fairmont, Raffles, and Swissôtel brands. The company also manages Fairmont, Raffles and Swissôtel branded luxury private residence clubs, whole-ownership residences and serviced residences properties. For more information or reservations, please visit

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