Visiting the Spa
Please call local 480.585.2732 or toll-free 800.908.9540. At the resort, dial 7160. Advance reservations are recommended to accommodate your preferences. Our knowledgeable Spa Experience Coordinators are delighted to guide you to the experiences that suit your needs.
Hours of Operation
Please inform us of any health conditions at the time of booking your appointment. These include: high blood pressure, heart condition, allergies or pregnancy. Also, consumption of alcohol before, during or directly after spa treatments is not recommended. You will also be asked to complete a medical history form upon arrival at the facility so your spa/medical professional can better customize your experience to your needs.
Health & Wellness Environment
Well & Being Spa at the Fairmont Scottsdale Princess is an adults-only environment. Guests must be 18 years or older. For your peace and privacy, cell phones and other electronic devices are not permitted.
If you wish to receive messages during your time with us, please let our spa staff know and we’d be happy to assist you.
Arrival and Etiquette
We invite you to take advantage of our world-class spa and fitness facilities for the entire day of your spa treatments (or with daily spa access fee) — including a wide array and variety of exercise classes, cardiovascular and strength equipment facilities, indoor garden atrium, open air rooftop pool, co-ed grotto waterfall treatment and men’s and women’s lounge facilities complete with whirlpool, Swiss shower, cold plunge, inhalation, steam and dry sauna rooms. We recommend that you arrive 45 minutes before your first scheduled appointment. This gives us time to help familiarize you with the facilities and allows you to relax before your experiences begin. Please note all treatments end on time, regardless of start time. Please leave jewelry and other valuables in your room safe or the hotel safe.
You will receive a Well & Being robe and slippers to wear between treatments (or T-shirt and shorts for some packages), and a locker for your personal belongings. For your comfort, undergarments may be worn during treatments, but rest assured our therapists are highly trained in correct draping procedures for your complete privacy. Swimsuits are required in some areas of the facility. Due to the high content of minerals in our water, we recommend the removal of all jewelry before entering the pools to prevent discoloration. Swimsuits are required for all water areas.
A variety of health conscious, heart smart and nutritious food offerings are available daily from our spa menu. We encourage dining in our climate-controlled atrium or open air rooftop pool. We encourage you to place your food selection upon check in. Please allow 30 - 45 minutes for your order to be delivered.
Well & Being spa gift certificates are available in any denomination and available for use with all spa, wellness and salon services and packages. Please contact our spa receptionist for further information.
Taxes and Service Charges
For your convenience, taxes and service charges have been included in your experiences and packages. Rates are subject to change.
Additional gratuities for exceptional service can be added to your bill upon checkout.
Payment for Services
We require a valid credit card number to confirm all spa reservations. For your convenience, payment for spa services is settled upon conclusion of your treatment. Room signing privileges are available.
If you must reschedule or cancel any spa appointment, please notify the spa four hours in advance to avoid being charged for the service. Cancellation of a package requires 24 hours’ notice. Missed appointments without proper notice may be subject to the full charge for all reserved services.