Fairmont Singapore General Services

Guest Services


Airport Pick Up/Limousine Service/Shuttle Service

Fairmont Singapore provides Limousine service. A 24-hour advance notice is required.

Opt for the Jet Quay Service for guests flying in from International destinations. Our airport personnel will meet you at the gate, escort you through customs procedures, assist with luggage pickup and lead you to a waiting limousine.

Besides these options, there is an airport shuttle that will bring you directly to our hotel from Changi Airport. Visit the Ground Transport Desk located at the arrival hall of each terminal to make a booking - Adult S$9, Child S$6 (Available 24 hours, Daily).

Babysitting

Fairmont Singapore offers babysitting services. A 24-hour advance notice is required. For further details and pricing please contact the Concierge. 

Bell Staff

Bellmen are located in the lobby by the main entrance to the hotel. They are available 24-hours a day. They will be happy to assist you with porterage and luggage storage, which is available for up to seven days at no cost.

Business Services

The fully-equipped Business Centre is located at Level 4, Raffles City Convention Center. The Business Centre provides Internet and secretarial services such as typing, faxing and photocopying. Hours of Operation: 7.00am to 11.00pm (Mon - Fri), 9.00am to 6.00pm (Sat, Sun and Public Holidays).

Check-In / Check-Out

Standard Check-in time of 2:00 p.m., local time, and check-out time of 12:00 p.m apply.

Concierge

Located at the main lobby, our Chef Concierge is a member of the “Golden Keys” or Les Clefs d’Or. Assistance is rendered for postal services, tours, air tickets, cruises, limousines and any other services you may require.

Convention Centre

Raffles City Convention Centre is located at Level 4 of Fairmont Singapore and offers 70,000 square feet of function space.

Currency Exchange

The Front Desk can exchange most major currencies (including but not limited to the U.S., Canadian and Australian Dollar and the Euro).   Travelers’ cheques can also be cashed.

Elevators

Guests have easy access to rooms located in the North and South Tower of the hotel via elevators located at both towers.

Housekeeping

Fairmont Singapore offers daily housekeeping services and evening turndown service.   Extra amenities can be requested at no extra cost.

Internet Access

Enjoy easy connectivity to our high-speed wireless internet access in the hotel. Internet charges apply.

Lost & Found

Please contact Royal Service or through switchboard at the hotel’s main phone number. 

Parking

Parking facilities are available at Raffles City Shopping Centre's basement areas at prevailing car park fees, while valet parking at Fairmont Singapore is available at $30nett for 24-hours. During the 2014 Formula 1 Singapore Grand Prix, valet parking charges are available at $55nett for 24-hours on 19– 20 September 2014 and $80nett for 24-hours on 21 September 2014.

Safe Deposit Boxes

Safe deposit boxes are available at the Front Desk, at no extra charge.  All guest rooms offer an in-room safe.

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