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Visiting the Spa

  • willow stream spa

Hours of Operation:
Open daily from 7:00am to 10:00 pm.

Spa treatments and services:
Operates daily from 9:00 am to 10:00 pm.

Gym Facilities:
Hotel guests can access the gym 24 hours a day

Reservations:
To book your Willow Stream Spa experience, please call us at +65 6431 5600 or email willowstream.enquiries@fairmont.com.

Booking Cancellation Policy:

If you must reschedule or cancel any spa treatments, please notify the Spa 12 hours in advance to avoid being charged for 50% of the service. A no show results in a charge for the full service. 


Etiquette:
We recommend that you arrive 30 minutes before your first scheduled appointment. This allows you to familiarise yourself with the facilities and surroundings allowing you time to relax before and after your treatment. Kindly bring your swimwear for the use of hydro facilities. Please note, all treatments end on time regardless of the start time. Please leave your jewellery and valuables in your room safe or the hotel safe. 

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