Washington, D.C. Hotels: The Fairmont Washington, D.C.
 
Guest Services

Information and General Services

Bell Staff

Bellmen are located at the hotel's concierge desk in the Main Lobby. They are available to assist with porterage, luggage storage and on-site shuttle service.


Check-In / Check-Out

Check-in time is 4:00 p.m.
Check-out time is 12:00 p.m.


Concierge

The Concierge desk is located in the main lobby and is open between 7:00 a.m. and 11:00 p.m. each day.  Three of The Fairmont Washington, D.C.'s five Concierge are members of Les Clefs d'Or, the prestigious international association of Concierge who champion the philosophy of helping guests get what they want, how and when they want it.

The Concierge staff of The Fairmont Washington, D.C. can guide you through the city, assisting with the following:


  • Purchasing tickets to theater and sporting events                                    
  • Arranging transportation                                    
  • Booking city tours                                    
  • Recommending restaurants and shopping venues                                    
  • Directing you to special attractions or events                                    
  • Confirming hours of operation for the city's most cherished museums and monuments


Elevators

Guests have easy access to elevators in the Main Lobby. 


Housekeeping

The Housekeeping staff is pleased to offer twice-daily maid service to ensure the best possible comfort of all our guests. 


Laundry Services

Laundry and dry cleaning is available seven days a week at The Fairmont Washington, D.C.  There is also valet service and complimentary shoe shine available.


Parking

The cost for parking at The Fairmont Washington, D.C. is:

  • $12 for the first hour                                 
  • $18 for one to two hours                               
  • $24 for two to three hours                                
  • $30 for all day - three to ten hours
  • $40 for after ten hours/overnight

*All rates are quoted in USD.

               


Pet Policy

VID, Very Important Dog, treatment at The Fairmont Washington, D.C.

Dogs arriving at the hotel, with their owners, of course, are greeted with healthy treats handmade by the Executive Pastry Chef accompanied by bottled water and a handy placemat. As part of our “It’s a Dog’s Life Package”, each time a guest stays at the hotel with their pet, 5% of their room rate is donated to the Washington Animal Rescue League.

The Fairmont Washington D.C.'s no-charge Pet Program includes lots of other practical items like walking maps to nearby parks, a list of nearby, pet-friendly restaurants, cafes and stores, even loaner leashes and collars, just in case you forgot to pack. The finishing touch, a special sign for your door - the green paw means, 'please service room, animal companion exploring city.' Flip sides to the red paw and Spot can slumber on, 'do not disturb, animal companion napping.'  

Pets must be leashed or crated while in public areas, and are not to be left unattended in the guestroom.  Housekeeping will provide proper service in the guestroom while your pet is out walking or you are in the room with your leashed or crated pet.  Upon arrival, guests are required to sign a damage waiver and agree to the specified restrictions.


Safe Deposit Boxes

All guest rooms are equipped with an in room safe for your convenience.  There are also safety deposit boxes located at the Front Desk.


Wheelchair Accessibility

The Fairmont Washington, D.C. is fully ADA compliant and wheelchair accessible, with nine ADA guestrooms in the Fairmont room type.  These rooms feature sound and light fire/life/safety systems, grab bars and lowered towel racks in the bath, lowered peep holes in the doors, lowered closet bars and one of our ADA guestrooms has a roll-in shower.


 
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The Fairmont
Washington, D.C.

2401 M Street, NW
Washington, District of Columbia
United States
20037
TOLL FREE: 1(866) 540 4505
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TEL (202) 429-2400
FAX (202) 457-5010
E-MAIL washington@fairmont.com
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Local Time :Sat 21 Nov, 2009 5:44 PM
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