Guest Services


Baby sitting is available at The Fairmont Yangcheng Lake. Contact the concierge for information on availability and rates.

Currency Exchange

Currency exchange is available for in-house guests at the Reception desk of Fairmont Yangcheng Lake. Most major currencies can be exchanged.

Laundry Services

Laundry and dry-cleaning services are available 24 hours. Laundry and dry-cleaning are also available over night and with special/rush services. (Surcharges apply to special services). Rates and laundry/dry-cleaning bags are found in the guest room.  

Lost & Found

Please contact Royal Service at extension ‘0’ or through switchboard at the hotel’s main phone number.

Safe Deposit Boxes

All guest rooms and suites have an in-room safe (large enough to fit a 15” notebook computer). Additionally, safety deposit boxes are available through the Reception at no charge.


* if applicable

Member Number
Qualified Stays Year to date
Qualified night stays year to date

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