Guest Services


Babysitting

Babysitting can be arranged through housekeeping by speaking with a Concierge agent.

Check-In / Check-Out

Check-in time is 2:00 p.m.
Check-out time is 11:00 a.m.

Concierege / Bell Desk

Full concierge and bell service is available. The hotel has a dedicated concierge team that can arrange transportation services, restaurant reservations and resort activities.

Currency Exchange

South Africa operates a decimal system based on the Rand. The hotel offers foreign currency exchange for selected countries. Alternatively the closest foreign exchange facility is a 10 minute drive from the hotel. There is no ATM anywhere on the property.

Fitness Facilities

We offer fitness facilities, and several swimming pools throughout the property.

Laundry Service

Overnight laundry service is available.

Contact Housekeeping to make arrangements.

Parking

Complimentary valet parking is available to all guests.

Transfers

Transfers can be arranged through our Tours Desk. Please see the table below for approximate costs.

 

DESTINATION

1

2

3

4

5

6

King Shaka International Airport

450

450

630

750

880

1050

Virginia Airport

500

500

650

700

800

920

Central Durban

550

550

700

850

930

1050

Sibaya Casino / Umdloti

400

400

450

500

600

700

Ballito

120

120

130

140

150

160

Salt Rock / Umhlali

200

200

240

240

270

270

Gateway/Umhlanga

470

470

575

630

690

740

Tongaat

250

250

270

270

310

360

Ballito Beach

150

150

190

190

220

220

Prince's Grant

550

550

700

850

930

1050

 

Cost are quoted in ZAR and are for a one way trip only, valid from 1 February 2016.

Every effort will be made to ensure accuracy of pricing. Please note that costs are subject to change without notice.

Transfers for groups of 10 or more are quoted upon request.

Kindly contact Siyabonga Tours to arrange your transfer;
Tel: + 27 (0)32 538 5000 · siyabonga.tours@fairmont.com

Room
Information * if applicable
expand

Member Number
Qualified Stays Year to date
Qualified night stays year to date

You need {0} more stays or {1} more nights to achieve {2} Level