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Guest Services

  • Pyramid Restaurant

Concierge

The Concierge is available 24-hours a day in the Main Lobby of the hotel. They can help you arrange dinner reservations, provide information about the surrounding Dallas Arts District, obtain tickets to performances at the new AT&T Performing Arts Center, the Dallas Museum of Art, Nasher Sculpture Center or any other of the myriad of arts and culture institutions or major attractions in Dallas.

Parking

The hotel offers valet parking with unlimited access at a cost of $32 USD/night plus tax. Alternative covered and open parking lots and garages are also available in the surrounding area.

Electric Vehicle Charging: Included with valet parking patrons only. 1 Tesla Connector up to 50A, 1 Universal Connector up to 50A.

Laundry Services

In order to guarantee same-day dry-cleaning and laundry services, items must be received by 9:00 a.m. Overnight shoe shine is also available.

Pet Policy

There are no weight limitations for pets, however pets must be on a leash at all times and must not be left unattended in the room. If left unattended, you must place your DND sign on the outside of the door. 

The charge is $25 per pet per day. Pet amenities available include food and water bowls, treats, emergency pet food and a welcome gift.

Seeing-eye dogs are always welcome and exempt of charges.

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