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Welcome to
Fairmont Empress

Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia.  This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. 

 

 

 

Accommodation

Fairmont Empress features 431 well-appointed, air conditioned guest rooms and suites. Many of our tastefully designed guest rooms offer magnificent views of the harbour, city and gardens. With a wide selection of unique guest rooms featuring classic details and modern touches, Fairmont Empress is sure to make your stay in Victoria unforgettable.

Fairmont Gold Two Bedroom Harbour View Suite

Fairmont Gold

775 sq.ft. / 72 sq.m

Our unique Fairmont Gold Suite has 2 bedrooms, 2 bathrooms and a large contemporary living room with sofa bed. Oversized windows in all rooms frame the Inner Harbour.  Up to 5 adults. *Not bookable online.

Fairmont Gold City View

Fairmont Gold

260 sq.ft. to 330 sq.ft. / 24 sq.m to 31 sq.m

King bed. Modern upscale design, heightened finishings. Ideal for business traveller or couple. Fairmont Gold lounge, breakfast and canapes. Accessible room available on request.

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Fairmont Gold Harbour View

Fairmont Gold

280 sq.ft. to 350 sq.ft. / 26 sq.m to 33 sq.m

These airy king rooms look right onto the Inner Harbour. Modern upscale design, heightened finishings. ideal for business traveller or couple. Fairmont Gold Lounge, breakfast and canapes.

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Fairmont Gold Deluxe Harbour View

Fairmont Gold

380 sq.ft. to 420 sq.ft. / 35 sq.m to 39 sq.m

Stunning views, these large, naturally lit rooms feature a luxurious king bed and enticing lounging areas. This guest room is perfect honeymooners and couples on a romantic escape.

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Fairmont Gold One Bedroom Suite

Fairmont Gold

450 sq.ft. to 600 sq.ft. / 42 sq.m to 56 sq.m

Ideal for couples looking for a little more space these luxuriously furnished suites feature a separate living area. Fairmont Gold amenities. Nespresso machine. Rainfall shower. City View.

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Fairmont Gold One Bedroom Harbour View Suite

Fairmont Gold

450 sq.ft. to 750 sq.ft. / 42 sq.m to 70 sq.m

This one has it all: views of the Inner Harbour, sophisticated design, ample space for retreating or socializing. This residence-style suite channels urban chic. 1 bathroom, 1 powder room.

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Map & Directions

Check-in 4:00pm -
Check-out 11:00 am.

Hotel map location
10U 472775.6392051 5363254.225494

  • Victoria International Airport (YYJ) is located approximately 30 minutes drive from Fairmont Empress. There are several rental car companies located at the airport. 

    If you are driving from the airport, simply follow signs for "Victoria". The airport is located just off of Highway 17, which will take you directly into the heart of Downtown Victoria and to Fairmont Empress.

  • The Harbour Air and Kenmore Air float plane terminal in Victoria is located across the street from Fairmont Empress, along the Inner Harbour. The terminal is located approximately a five minute walk away. Alternatively, taxis are also available.

  • Travelling between Downtown Vancouver and Downtown Victoria has never been easier than with Helijet. The Helijet terminal is located approximately one mile (1.6km) from Fairmont Empress, and is accessible via taxi or Helijet's shuttle service.

     

  • If you are arriving via BC Ferries Swartz Bay terminal, you will automatically join Highway 17 as you drive off the ferry. Stay on Highway 17 for approximately 33km until you reach Downtown Victoria. Highway 17 will turn into Blanchard Street, which will turn into Belleville Street. Turn right onto Government Street and you will arrive at Fairmont Empress.

Guest Services

Fairmont Empress is proud to offer an array of guest services.
  • Babysitting
  • Bell & Porter Services
  • Bicycles
  • Concierge
  • Housekeeping
  • Internet access
  • Laundry services
  • Pet program
  • Disabled accessibility

The Willow Stream Spa at Fairmont Empress

The award winning Willow Stream Spa at Fairmont Empress is Victoria's premier luxury spa, and is home to signature West Coast treatments available nowhere else. View Treatments

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Willow Stream Spa at Fairmont Empress

Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria.

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Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Events

Since 1908, Fairmont Empress has been a celebrated destination for unforgettable events whether for a black-tie formal ball, business meeting, or an intimate wedding.

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Meetings

Event

Reflecting the expectations of a world-class capital city, Fairmont Empress is proud to offer professional meeting facilities supported by a comprehensive array of state-of-the-art services. Our meeting planners offer an expert’s knowledge in planning meetings and events of unparalleled success.

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Weddings

Event

Discover a breathtaking location for an unforgettable wedding at the iconic Fairmont Empress. From the opulent and traditional Crystal Ballroom to our famous English Rose Garden, brides-to-be have a wealth of elegant options for their special day.

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Social Events

Event

Since 1908, Fairmont Empress has been a celebrated destination for unforgettable events whether for a black-tie formal ball or an intimate event for 30. With Victoria's sparkling Inner Harbour as the natural backdrop, turn of the century architecture, classic beauty and exquisite cuisine, our skilled professionals will help create an event filled with memories to last a lifetime.

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Hotel Reviews

See what guests are saying.

4.5/5

5667 reviews

Jennifer S.

Reviewed 2023-03-14

Good Stay

Was nice

Jim G.

Reviewed 2023-03-14

Very Disappointed

We had a great Gold Floor stay years ago, but the last two times we were given a very poor substitute. Evidently, the Gold Floor lounge was under construction so we stayed on the fourth floor and travelled to the sixth floor for a few appies in a converted suite. Not acceptable, nor was the charge for the drinks. We paid $1,500 dollars for very poor service (although the staff were fine). This is not anywhere near good value for our money. We can get the same product for half price elsewhere in Victoria.

Stephen J. W.

Reviewed 2023-03-13

Victoria

Frankly, it was great. Friendly reception upon arrival set the tone for the visit.

Pc…

Reviewed 2023-03-13

Great staff and very accomodating with room chances

Had a wonderful stay at the Fairmont in Victoria - thank you!

Peter A.

Reviewed 2023-03-12

Timeless luxury and service

I don't usually need people to do things for me, but occasionally it's nice to have the extra service that comes with a premium hotel. Having said that, the car park was difficult to find (for a first timer, although I will know for next time) and the process for parking large vehicles was somewhat complicated i.e. you need to get a boom gate controller from the Valet and return it after you have parked your vehicle in the outdoor parking area. Our room was a good size and the bed and pillows were very comfortable, so we slept very well. There are great views of the harbour (if you are on that side of the building), and the hotel is very close to most tourist related entertainment and shopping venues. While we didnt eat in the restaurant the cocktail bar was a great place for a pre-prandial drink and nibbles. We also enjoyed the pool and sauna which were open until late in the evening.

Bonnieleeeee

Reviewed 2023-03-12

Nice hotel

The staff for the most part is very pleasant and accommodating. Only one left a little bit to be desired. I really liked the Rose lotion, soap, and shampoo. The room service menu was a little lacklustre. The dog bed was a bit small for my 35 pounder, but the other dog treats were well received, and we liked the entire welcoming Fairmont offers for pets. We had a room with a king bed. It was nice, but not particularly special. The chairs in the room at the desk and table were heavy and not easy to move across the carpet. If I had known about Fairmont Gold, I might have upgraded when I booked.

Kevin S.

Reviewed 2023-03-10

Great location

I was in Victoria for the fallen Firefighter s memorial with my elderly mom. During the booking process I asked if the showers were accessible for mobility issues. I was assured, my room was. Unfortunately, I didn’t get this type of room. With this, that is why I scored you lower.

Jen G.

Reviewed 2023-03-10

Welcoming Staff in this Grand Hotel

Friendly, professional staff. All interactions were pleasant and efficient. Appreciate the upgrades and little touches like turn down service. Gorgeous historic property.

Unknown

Reviewed 2023-03-10

Excellent stay

Excellence service from check-in to check-out.

Laurie.c

Reviewed 2023-03-09

Great location

Staff is very friendly

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Stay up to date on the Fairmont Empress

Sustainable Responsibility

  • A Five Green Key Hotel, we add new eco-chic practices including waste audits & composting.
  •  In 2011 we added onsite honey hives to produce jarred honey
  • Electric and Hybrid vehicle charging stations
  • Our Culinary team incorporates sustainable ingredients from local farmers in all their menus. 
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