Toll Free room reservations only + 1 866 540 4429

Welcome to
Fairmont Empress

Fairmont Empress is closed for scheduled mechanical upgrades and will reopen April 1, 2021. We are available to assist you with reservations and hotel enquiries. Please call 250-384-8111 or email theempress@fairmont.com.

Willow Stream Spa remains open Thurs-Sun to safely offer guests a luxury spa experience. See Spa Menu.

We invite you to learn more online about the extensive measures Fairmont Empress is taking to safeguard, protect and care for you at ALLSafeandWell.com and our ALL Safe Guide &  Reopening FAQ. We cannot wait to welcome you to Canada’s Castle on the Coast. 

Right Arrow

We have partnered with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry.

 

Accommodation

Fairmont Empress features 464 well-appointed, air conditioned guest rooms and suites. Many of the rooms offer magnificent views of the harbour, city and gardens. With a wide selection of unique guestrooms featuring classic details and modern touches, the Empress is sure to make your stay in Victoria unforgettable.
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Map & Directions

Check-in 4:00pm -
Check-out 11:00 am.
Hotel map location
10U 472775.6392051 5363254.225494

  • Victoria International Airport (YYJ) is located approximately 30 minutes drive from Fairmont Empress. There are several rental car companies located at the airport. Alternatively, there is a shuttle service, run by YYJ Shuttle.

    If you are driving from the airport, simply follow signs for "Victoria". The airport is located just off of Highway 17, which will take you directly into the heart of Downtown Victoria and to Fairmont Empress.
  • The Harbour Air and Kenmore Air float plane terminal in Victoria is located across the street from Fairmont Empress, along the Inner Harbour. The terminal is located approximately a five minute walk away. Alternatively, taxis are also available.

  • Travelling between Downtown Vancouver and Downtown Victoria has never been easier than with Helijet. The Helijet terminal is located approximately one mile (1.6km) from Fairmont Empress, and is accessible via taxi or Helijet's shuttle service.

    Loyalty club members who are guests of Fairmont Empress and/or Fairmont Waterfront are eligible to receive a 15% discount on Helijet flights. Members will need to quote their Fairmont President's Club membership number, as well as their hotel confirmation number when booking flights. For questions or assistance, please contact our Concierge.

  • If you are arriving via BC Ferries Swartz Bay terminal, you will automatically join Highway 17 as you drive off the ferry. Stay on Highway 17 for approximately 33km until you reach Downtown Victoria. Highway 17 will turn into Blanchard Street, which will turn into Belleville Street. Turn right onto Government Street and you will arrive at Fairmont Empress.

Guest Services

Fairmont Empress is proud to offer an array of guest services.
  • Babysitting
  • Bell & Porter Services
  • Bicycles
  • Concierge
  • Housekeeping
  • Internet access
  • Laundry services
  • Pet program
  • Disabled accessibility

Offers

Fairmont Empress offers a wide selection of hotel packages and promotions designed to provide exceptional value.
Canadian Residents Offer

Canadian Residents Offer

Fairmont Empress
Save 20% plus complimentary parking, room upgrade + late check out
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Take Your Time

Take Your Time

Fairmont Empress
Save up to 25% off your next stay
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Wellness at the Empress

Wellness at the Empress

Fairmont Empress
Discover a wellness experience like no other at Canada's Castle at the Coast, Fairmont Empress. Experience the most luxurious accommodations in the region, signature West Coast experiences found nowhere else, and an array of fitness options.
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Bed & Breakfast

Bed & Breakfast

Fairmont Empress
Bed & Daily Breakfast for Two
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Food & Drink

Sleep and Steep Tea Package

Fairmont Empress
Luxury accommodations and world Famous Tea at the Empress
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Family

Let's Take The Kids

Fairmont Empress
Make family memories at the Castle on the Coast
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Promotions

AAA/CAA Special Offer

Fairmont Empress
Special Offer for AAA/CAA Members
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Romance

Couple's Island Escape

Fairmont Empress
Enjoy a welcome bottle of sparkling wine, chocolate treats, and breakfast on us.
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Trees of Hope

Trees of Hope

Fairmont Empress
Enjoy 15% off our best daily rate as well as a $25 hotel credit food and beverage credit! In exchange, we’ll donate $10 for each night of your stay to a local community charity.
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The Willow Stream Spa at Fairmont Empress

The award winning Willow Stream Spa at Fairmont Empress is Victoria's premier luxury spa, and is home to signature West Coast treatments available nowhere else.
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Willow Stream Spa at Fairmont Empress
Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria.
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Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Events

Since 1908, Fairmont Empress has been a celebrated destination for unforgettable events whether for a black-tie formal ball, business meeting, or an intimate wedding.
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Event
Meetings
Reflecting the expectations of a world-class capital city, Fairmont Empress is proud to offer professional meeting facilities supported by a comprehensive array of state-of-the-art services. Our meeting planners offer an expert’s knowledge in planning meetings and events of unparalleled success.
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Event
Weddings
Discover a breathtaking location for an unforgettable wedding at the iconic Fairmont Empress. From the opulent and traditional Crystal Ballroom to our famous English Rose Garden, brides-to-be have a wealth of elegant options for their special day.
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Event
Social Events
Since 1908, Fairmont Empress has been a celebrated destination for unforgettable events whether for a black-tie formal ball or an intimate event for 30. With Victoria's sparkling Inner Harbour as the natural backdrop, turn of the century architecture, classic beauty and exquisite cuisine, our skilled professionals will help create an event filled with memories to last a lifetime.
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Hotel Reviews

See what guests are saying.
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Sustainable Responsibility

  • A Five Green Key Hotel, we add new eco-chic practices including waste audits & composting.
  •  In 2011 we added onsite honey hives to produce jarred honey and produce our own beer.
  • Electric and Hybrid vehicle charging stations and free parking
  • Our Culinary team incorporates sustainable ingredients from local farmers in all their menus. 
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Members' rate available: Save up to 10% at participating hotels with our loyalty programme.