Toll Free room reservations only + 1 866 540 4429

Welcome to
Fairmont Empress

We’ve missed having you at our table and are thrilled to announce we are open for indoor dining! Our fabulous outdoor dining on the Veranda remains, afternoon tea is being served again Saturdays and Sundays in the Lobby Lounge, and our uniquely delicious to-go offers continue! To learn more about how we are keeping you safe and well, visit, & our ALL Safe Guide.

Right Arrow

We have partnered with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry.



Fairmont Empress features 464 well-appointed, air conditioned guest rooms and suites. Many of the rooms offer magnificent views of the harbour, city and gardens. With a wide selection of unique guestrooms featuring classic details and modern touches, the Empress is sure to make your stay in Victoria unforgettable.

Map & Directions

Check-in 4:00pm -
Check-out 11:00 am.
  • Victoria International Airport (YYJ) is located approximately 30 minutes drive from Fairmont Empress. There are several rental car companies located at the airport. Alternatively, there is a shuttle service, run by YYJ Shuttle.

    If you are driving from the airport, simply follow signs for "Victoria". The airport is located just off of Highway 17, which will take you directly into the heart of Downtown Victoria and to Fairmont Empress.

  • The Harbour Air and Kenmore Air float plane terminal in Victoria is located across the street from Fairmont Empress, along the Inner Harbour. The terminal is located approximately a five minute walk away. Alternatively, taxis are also available.
  • Travelling between Downtown Vancouver and Downtown Victoria has never been easier than with Helijet. The Helijet terminal is located approximately one mile (1.6km) from Fairmont Empress, and is accessible via taxi or Helijet's shuttle service.

    Loyalty club members who are guests of Fairmont Empress and/or Fairmont Waterfront are eligible to receive a 15% discount on Helijet flights. Members will need to quote their Fairmont President's Club membership number, as well as their hotel confirmation number when booking flights. For questions or assistance, please contact our Concierge.

  • If you are arriving via BC Ferries Swartz Bay terminal, you will automatically join Highway 17 as you drive off the ferry. Stay on Highway 17 for approximately 33km until you reach Downtown Victoria. Highway 17 will turn into Blanchard Street, which will turn into Belleville Street. Turn right onto Government Street and you will arrive at Fairmont Empress.

Guest Services

Fairmont Empress is proud to offer an array of guest services.
  • Babysitting
  • Bell & Porter Services
  • Bicycles
  • Concierge
  • Housekeeping
  • Internet access
  • Laundry services
  • Pet program
  • Disabled accessibility

The Willow Stream Spa at Fairmont Empress

The award winning Willow Stream Spa at Fairmont Empress is Victoria's premier luxury spa, and is home to signature West Coast treatments available nowhere else.

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Sustainable Responsibility

  • A Five Green Key Hotel, we add new eco-chic practices including waste audits & composting.
  •  In 2011 we added onsite honey hives to produce jarred honey
  • Electric and Hybrid vehicle charging stations
  • Our Culinary team incorporates sustainable ingredients from local farmers in all their menus. 
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Members' rate available: Save up to 10% at participating hotels with our loyalty programme.