Welcome to
Fairmont Empress

We’ve missed you and thrilled to welcome you back to the hotel. Please know that the health and wellbeing of our guests and colleagues is our number one priority. We invite you to learn more online about the extensive measures Fairmont Empress is taking to safeguard, protect and care for you at ALLStayWell.com and our Reopening FAQ.

 We cannot wait to welcome you to Canada’s Castle on the Coast.

In June 2017, Fairmont Empress completed a $60+ Million restoration that celebrates its proud history while moving the hotel into a new era of modern luxury; transforming this iconic property into an elegant must-visit destination for the world's discerning travelers. This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, Q Bar’s regionally focused cocktail culture, and a reimagined Fairmont Gold Lounge with stunning harbour views. Winston, the hotel’s new canine ambassador, who is available for walks and snuggles, offers our guests a warm welcome and authentically local experience. Served daily since its opening in 1908, world famous Tea at the Empress is served in the sophisticated Lobby Lounge. Located on Vancouver Island, Canada’s Castle on the Coast is the ideal starting point to explore British Columbia’s stunning natural beauty.

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Accommodation

Fairmont Empress features 464 well-appointed, air conditioned guest rooms and suites. Many of the rooms offer magnificent views of the harbour, city and gardens. With a wide selection of unique guestrooms featuring classic details and modern touches, the Empress is sure to make your stay in Victoria unforgettable.
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Map & Directions

Check-in 4:00pm -
Check-out 11:00 am.
  • Victoria International Airport (YYJ) is located approximately 30 minutes drive from Fairmont Empress. There are several rental car companies located at the airport. Alternatively, there is a shuttle service, run by YYJ Shuttle.

    If you are driving from the airport, simply follow signs for "Victoria". The airport is located just off of Highway 17, which will take you directly into the heart of Downtown Victoria and to Fairmont Empress.

  • The Harbour Air and Kenmore Air float plane terminal in Victoria is located across the street from Fairmont Empress, along the Inner Harbour. The terminal is located approximately a five minute walk away. Alternatively, taxis are also available.
  • Travelling between Downtown Vancouver and Downtown Victoria has never been easier than with Helijet. The Helijet terminal is located approximately one mile (1.6km) from Fairmont Empress, and is accessible via taxi or Helijet's shuttle service.

    Loyalty club members who are guests of Fairmont Empress and/or Fairmont Waterfront are eligible to receive a 15% discount on Helijet flights. Members will need to quote their Fairmont President's Club membership number, as well as their hotel confirmation number when booking flights. For questions or assistance, please contact our Concierge.

  • If you are arriving via BC Ferries Swartz Bay terminal, you will automatically join Highway 17 as you drive off the ferry. Stay on Highway 17 for approximately 33km until you reach Downtown Victoria. Highway 17 will turn into Blanchard Street, which will turn into Belleville Street. Turn right onto Government Street and you will arrive at Fairmont Empress.

Guest Services

Fairmont Empress is proud to offer an array of guest services.
  • Babysitting
  • Bell & Porter Services
  • Bicycles
  • Concierge
  • Housekeeping
  • Internet access
  • Laundry services
  • Pet program
  • Disabled accessibility

Offers

Fairmont Empress offers a wide selection of hotel packages and promotions designed to provide exceptional value.

The Willow Stream Spa at Fairmont Empress

The award winning Willow Stream Spa at Fairmont Empress is Victoria's premier luxury spa, and is home to signature West Coast treatments available nowhere else.

Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Hotel Reviews

See what guests are saying.
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Stay up to date on the Fairmont Empress

Sustainable Responsibility

  • A Five Green Key Hotel, we add new eco-chic practices including waste audits & composting.
  •  In 2011 we added onsite honey hives to produce jarred honey and produce our own beer.
  • Electric and Hybrid vehicle charging stations and free parking
  • Our Culinary team incorporates sustainable ingredients from local farmers in all their menus. 
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Members' rate available: Save up to 10% at participating hotels with our loyalty programme.