Meet Our Dogs - Ella & Elly

Fairmont Hotel Vancouver is Pet Friendly

Guests are welcome to bring their four-legged family members to the Fairmont Hotel Vancouver. The pet fee is currently waived and the animal must not be left unattended in the room. Service dogs are always welcome and exempt of charges.

All pets staying at the hotel receive:

  • FirstMate Kibble and bottled water
  • Welcome treat
  • Information sheet on pet activities
Hands down, the most popular employees at Fairmont Hotel Vancouver are our two lovable Canine Ambassadors who always give our guests a ‘paw-sitively’ warm welcome. 
 
In 2017, the hotel welcomed Ella, a three-year-old Labrador/Golden Retriever mix, and Eleanor (Elly for short), a three-year-old Black Labrador. Ella and Elly, were trainees with BC & Alberta Guide Dogs, however, they proved too social for a career as a guide dog. Luckily for us, that makes them perfect hotel dogs! 
 
DO THEY LIVE AT THE HOTEL?!  
That’s usually the first question we get about the dogs. Ella and Elly don’t live at the hotel, but they do come to work 5 days a week with their owners. Elly lives with her mom, Debbie, Concierge at Fairmont Hotel Vancouver for 22 years. Ella lives with her dad, Darren, Fairmont Gold Manager and 28 year Hotel Vancouver alum. 
 
YOU’RE HIRED! HOW DOES IT WORK? 
Not all puppies that are trained to be guide dogs are suited for the job. Fairmont Hotel Vancouver was on the wait list for dogs that were better suited to the hospitality industry and were lucky enough to receive a call about the girls. Just like any other colleague, their medical care is covered and they go on vacation with their families. Though they are the only two allowed to nap on the job! 

BEST FRIENDS 
In a small world coincidence, the families who trained them as puppies knew each other – so they were happy to be reunited when they showed up for work! Just a few months apart in age, Ella and Elly are both 4 years old. Ella (blonde) is the more rambunctious of the two. She loves to give kisses, is an avid swimmer and is terrified of cats. Elly (black lab) is the more stoic of the pair. She loves treats, long naps and running through the trees at Pacific Spirit Park. Ella & Elly are best friends and even wear matching best friend heart pendants.
 
COME VISIT US! 
Take advantage of our limited time offer and receive complimentary pet stay, 25% off our best available rate with parking on us, a late check out of 5pm, and a room upgrade to the next category based on availability. Your pet will receive complimentary FirstMate kibble and bottled water during your stay. Learn More.

FOUR-LEGGED MEETING CRASHERS

Fairmont Hotel Vancouver’s Canine Ambassadors Go Virtual to Raise Money for the Non-Profit That Gave Them Their Start

File this under “duties as assigned.” Starting Thursday, October 15th, Fairmont Hotel Vancouver’s beloved Canine Ambassadors, Ella and Elly, will be making themselves available to crash virtual gatherings in an effort to raise funds for BC & Alberta Guide Dogs, the non-profit organization that gave them their start.

In exchange for a minimum $50 donation to BC & Alberta Guide Dogs, Ella or Elly will call into your virtual office meetings, afternoon or evening ‘yappy hours’, or even tea parties with tiny tots who miss seeing the four-legged friends. 

Booking inquiries can be emailed to hvc-rsvp@fairmont.com, and anyone looking to donate directly to BC & Alberta Guide Dogs regardless of Ella and Elly’s involvement, can click here do so online at through their official website.