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This hotel has accessible rooms and assistive devices.
Fairmont Gold
49 sq.m / 527 sq.ft.
A stay in a Fairmont Gold Room grants you access to the exceptional Fairmont Gold Lounge, and other thoughtful and personalized service.
65 sq.m / 700 sq.ft.
Booking a prestigious Fairmont Gold Room allows you to elevate your Fairmont Jakarta stay with exclusive access to the Fairmont Gold Lounge and personalized service.
113 sq.m / 1216 sq.ft.
Spectacular views of the city skyline or the greenery of the golf course, and Fairmont Gold Lounge access are yours with a stay in our Gold Suite.
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A sanctuary right in the heart of Jakarta. Fairmont Spa is among the city’s most luxurious spa retreats.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Say “I Do” to our wedding venues that feature a stunning, state of the art ballroom for you to share more moments with your guests.
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Reflecting the expectations of a world-class city, Fairmont Jakarta offers meeting facilities and professional services.
From creative menus to exciting themes, the catering team will be with you every step of the way to create an event that is the talk of the season.
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4.6/5
Reviewed 2023-09-26
Staying at the Fairmont is an interesting thing with very satisfying results. All my activities at the hotel are very supported by hotel staff with confidence and top-notch hospitality. I will return to stay at the Fairmont again if there is an opportunity.
Great hospitality from the staff, especially the gold lounge
Reviewed 2023-09-25
Generally good experience, I had to go back down to collect my luggage Room was nice
Very pleasant and no complaints at all. The food and accommodations were great. The employee named Nangko who happened to be cleaning my room when I arrived was especially cordial and friendly.
nice and comfort hotel
Near with plaza senayan so easy find to dinner
This is my first stay in Fairmont. From the very start, i felt the staff quite ignorant. They dont help me to pick up my baggage from car, and dont help when i put down my baggage from scanned area. When i search for the room meeting, there is no enough sign which direction to go, there is no one to ask. When I search for the restaurant, there is no signboard at the restaurant which company has dinner in which restaurant. In the restaurant we ordered juices but they did not come until we finish the breakfast. It is my very first time when the hotel even cannot fulfil my order at the restaurant. When i go check out, the staff also did not help me (even not offering an help) with my baggage. Eventhough I only have one baggage, it is very rare for me to experience such bad service in 5 star hotel. I give 7 just for the nice location, other else you need to improve your service.
Reviewed 2023-09-24
Business trip. Stayed in Gold room which was exceptional as usual. Visited the Gold Lounge and as normal, Evelyn and the entire staff were fantastic. I have been asked numerous times by other hotels to move and give them a chance to get my business but I continually refuse because I do not think anyone else would treat me as well as your staff in the Gold Lounge do. They are all exceptional people who Fairmont should be very proud of. Fairmont is a great hotel but it is your staff that keep me coming back. Thanks
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