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Spa Environment

  • Fairmont Spa at The Fairmont Jasper Park Lodge

Spa Environment

Our spa is an adult sanctuary. Guests must be 18 or older. For your peace and privacy, mobile phones and other electronic devices are not permitted. If you wish to receive messages during your visit, please let us know and we’ll be happy to assist you.

Spa Arrival and Etiquette
We recommend that you arrive at least 30 minutes before your appointment. This gives you time to familiarize yourself with the facilities and relax before your treatment. Please note that your arrival time will determine the length of your treatment; as a courtesy to all, should you arrive late, your treatment will finish at the originally scheduled time. Please leave jewellery and other valuables in your room safe.

Spa Experience
To further enhance your spa experience, spend time in our steam room or sauna. This will help to expel toxins from your body and warm your muscles in preparation for your service. Follow this with a cooling shower or a drink of cold water to bring your body temperature back to normal prior to beginning your treatment.

Personal Matters
Please inform us of any health conditions at the time of booking. You will also be asked to complete a health history form, so we can better customize your experience to your needs.

Spa Attire
You will receive a robe and sandals to wear between treatments, and a locker for your personal belongings. Our therapists are highly trained in draping procedures to ensure your complete privacy; however, for your comfort, undergarments may be worn during treatments.

Gift Cards
Fairmont gift cards may be purchased for all spa services and packages. Please contact spa reception for further details.

Making Spa Appointments

T: +1 780 852 6014
Online: Book Now

Whether in the spa or over the phone, our experience coordinators will be happy to plan your experience. To avoid disappointment, we suggest that you make appointments for desired treatments as far in advance as possible.

Cancellation Policy
To cancel or reschedule an appointment, please notify the spa 24 hours in advance. If we cannot resell your appointment with 24 hours’ notice, it will be charged to your credit card. Cancellation of packages requires 48 hours’ notice.

Hours of Operation
Spa Daily 8:00 am to 8:00 pm
Hair Salon Thursday through Saturday 10:00 am to 6:00 pm
Health Club Sunday through Thursday 7:00am - 10:00pm, Friday and Saturday 7:00am - 11:00pm

Taxes and Service Charges
For your convenience, a 15% service charge and 5% GST will be added to all spa experiences and packages. Rates are subject to change.

* if applicable
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