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This hotel has accessible rooms and assistive devices.
Guest Room
275 sq.ft. / 26 sq.m
Fairmont Rooms provide luxurious accommodation and warm hospitality.
Fairmont View Rooms offer outstanding views of Canada’s Parliament Buildings and the Rideau Canal Locks.
400 sq.ft. / 37 sq.m
Deluxe Rooms are larger rooms with a sitting area, as well as a sleeping area, ideal for families, or guests staying for an extended period.
Deluxe View Rooms offer outstanding views of Canada’s Parliament Buildings and are larger rooms with a sitting area, as well as a sleeping area.
Signature rooms offer unique layouts reflective of the Castle experience. These are our most popular rooms, featuring extra space and views of Parliament Hill or Major's Hill Park.
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Driving directions from the Ottawa International Airport:
Follow the Airport Parkway which becomes Bronson Avenue.Turn right onto Colonel By Drive at the Rideau Canal.Follow Colonel By Drive to Rideau Street.Turn left onto Rideau Street.Fairmont Château Laurier is immediately on the right.
Valet parking is available for overnight guests only.
Daily Rate: $60 CAD*, including tax, with in/out privileges.
Self-parking for restaurant and day guests is available within a short distance from the hotel. View map and directions here.
*Rates are subject to change without notice.
The Ottawa Via Rail Station is located three miles (6 km) from the hotel. Taxi service from the station to the hotel is approximately $20 CAD one way. For more information, please visit the Via Rail website at www.viarail.ca or contact our Concierge.
Taxis are available at the entrance of the hotel.
Rate to airport: approximately $38 CAD one way. Rate to train station: approximately $20 CAD one way.
Please keep in mind rates may vary based on traffic.
Limousine service can be arranged through the Concierge. Rates start at approximately $95 CAD per hour.
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Making fairytales come true and turning moments into memories for you, your family and your guests.
Discover
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Rich in historic elegance and equipped with state-of-the-art technology, Fairmont Château Laurier is a prime location for your Ottawa meeting.
From intimate soirées to themed dinners, our dedicated team of experts will ensure your event is nothing short of spectacular.
Total number of slides:
4.1/5
Reviewed 2022-09-29
Good location (4.5 star) , nice historical site, however, rooms are dated (3 star), mattresses old, and bathtub was not in good condition (2 star at best). Only a handful of staff provided prompt and polite customer service. Most of them was sluggish and uninterested. I had to go through two check in processes (show credit card and drivers' license). The first check in was fine and quick. The second was ridiculously slow. The agent clearly unhappy to be behind the counter and it was very clear. Food is decent but unfairly overpriced. The flourless chocolate at Zoe's was excellent. Recommend you pass on everything else.
Asked to be relocated to a different room as the original room was on the first floor next to the meeting rooms where a conference was to be held. In addition the window was located at the same level as the roof and the window could not be secured (locked). I was moved to a room that overlooked the main street on the second floor (one of the original hotel section rooms.
We very much enjoyed staying here. The location provided excellent access to your beautiful city. Having a third day added to the relaxing visit. We would would have liked “free” WiFi” to assist our travel plans, but overall it was a great time for us.
Paying for wifi, getting an all access membership and the wifi still not being free, a cash only valet that tells you to walk to the cibc down the street to pull money out, no help taking things from the trunk of the car, QR codes for in room dining don’t work, and don’t bother calling reception, no one will answer, there’s no maps/brochure in your room to tell you about the hotel, where the gym or restaurants are, which is beyond frustrating.. I tried to call reception to get the answer, no response, then head to the lobby, then find a staff member on the floor because reception was busy….it was very frustrating. Why take all the things away that make for a comfortable stay?? Overall, the hotel is gorgeous, the pool was grand, the history is impressive, the food and service at the lounge was great. However, for a 4 star hotel, with prices like they do, the stay did not live up to a 4 star experience.
We were there for a wedding and booked an overnight stay. Check in was great and the room was super nice, we had a view of Rideau street. We stayed overnight September 24. I put my purse in the safe and for some odd reason the lock malfunctioned and couldn't open the safe. The maintenance person came and couldn't open the safe manually. A locksmith had to be called in to get the open the safe. Since we lived in the city, we went home because we couldn't wait until the outside contractor came to open the safe. I must say although the staff was apologetic, I am surprised that we were offered a complimentary breakfast or something for the inconvenience. We were off site for breakfast while we waited to see if the safe could be open and after breakfast we went back to the hotel to see if any progress had been made. We opted to go home because we had a lot to do on the Sunday.
Reviewed 2022-09-28
Home away from home. Lovely hotel. Exceptional service. Dog friendly. Great food. Just love this hotel
Our son's wedding was held at the hotel and every detail was exceptionally well done!
We arrived in the rain and the porter was terrific. The young woman at the front desk was working alone with a line of people to be attended to. Her supervisor was in the back trying to solve a web reservation that was not in their system. I went to the room but the door would not open. So I left our luggage in the hallway and went to the front desk. The same young lady with braids ran outside to get help but 20 min later no one ever arrived. I saw how worn out the pillows and chairs in the foyer were as I was asked to sit and wait. The leatherette furniture was so sticky and the pillows so dingy I wanted to go to the room and shower! The brass mail box and hand rails and interior of the elevators were so very sticky and dirty! When the supervisor returned to the front desk the young lady came to the room to see that I got the door open. She should be promoted for her attention to detail and customer service. When the tub plug would not work we were given another room. Both rooms doors need to be planed because they take a very strong man to open and close them. I'm from the west and in Alberta the Fairmont chain take better care of their hotels. My husband's comment; " Fairmont should be ashamed of how they have let this beauty Chateau Laurier fall into such disrepair." You staff all commented that this was not the first time they have heard customer dis-satisfaction in the state of the hotel. The only positive comment I can make is the young lady on the front desk who only was hired a few weeks earlier went above and beyond to redeem the situation. And your breakfast the room of the buffet were great!
Beautiful room but a little small
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