Toll Free room reservations only + 800 1160 777 (from KSA only)
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Active slide: slide number 01
Fairmont Gold
172 sq.m / 1851 sq.ft.
172m², Room with king size bed , 1 Full Bath, 1 Guest toilet, Separated living room
Suites
138 sq.m / 1485 sq.ft.
2 Rooms , 1 King size bed , 2 Single size bed, Living Room , Two Full Bath
92 sq.m / 990 sq.ft.
92m² , Room with king size bed , 1 Full Bath , 1 Guest toilet, Separated living room
Gold
42 sq.m / 452 sq.ft.
42m², Room with Twin Bed , Full Bath , 32" LCD/TV, Coffee/Tea Refreshment Center and Pantry, In room Speakers For Haram Audio
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Check-in 17:00 (During Ramadan 18:00) - Check-out 12:00 PM.
Unwind the steam room, sauna, Jacuzzi, Gym, Kid’s Club and relish our exclusive healing and therapy.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
03
Event
For the first time, enjoy world-class meeting facilities and services from the heart of the Holy City.
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For Muslims across the world there is nothing more special than beginning and blessing a marriage in the Holy City of Makkah.
Every personal event should be a memorable one-of-a-kind occasion. In this divine setting, our skilled team creates inspiring setups.
Total number of slides:
4.4/5
Reviewed 2023-09-25
The service is amazing and the hotel is experience is great but the issue are the lifts
We stayed a week in the blessed city of Makkah. Its a shame it came to an end. Fairmont were very welcoming all staff and easy to get on with. We're also helpful for directions and support
me and my family are regular customers of fairmont clock tower for years its a nice hotel and great location. The staff are very freindly and polite. I want to mention one waiter at the breakfast restaurant his name is malik a very very good waiter with leadership qualities. He went out of his way to serve us a very respectable man. However my only concern only concern is the toilet its not washed by cleaning detergents and its really filthy from inside even if you flash and that made us really disgusted so please make sure the cleaners wash the toilets properly in order to keep up with the standard of your great hotel
Fairmont Clock Tower Makkah was an excellent location with amazing access to the Haram. However, the hotel is no where near the 5 star luxury experience that it promotes. Our rooms were dates with the showers and toilets leaking. The breakfast buffet was excellent however lacking dips like muttabul and Hummus. The concierge was un-manned. Organising for our taxis and charter cars to enter the clock tower was a NIGHTMARE with a complete lack of co-ordination between internal permit system and gate staff. The hotel does not have its own taxi management system either. We organised for our airport transport service twice in one day. First time my mother made her train with 4 mins to spare with a 2 hour permit nightmare. Later in the day when we had to go, we allowed 3 hours for ourselves, only for the service to be even worse. We ended up missing our train due to the hotels permit systems. While the hotel is great access to the Haram, unfortunately it feels like management is using this reason alone to drop the ball of other critical guest experiences. We were booked in to return and stay again in December, however have changed our accomodation due to this ridiculous bad management.
We had a very pleasant stay. I eas disapointed by 3 items: - the afternoon of our arrival, while we were traveling and could have been without internet connection, I received an email giving a payment link and stating that Payment should be done before 5:00pm to avoid the cancellation of the booking. I booked via the app and entered my vis and it was noted payment at hotel. Luckily, I had internet and was able to pay online. I could have gotten a horrible experience if I did. Lt see that email. - little options for dining compared to the number of restaurants advertised on the website (some of them closed) - conciege had no options for ziyarates
Reviewed 2023-09-23
Was great staying
Our rooms were not ready upon arrival at 6pm. Nabil gave us the suite room and after talking to the duty manager arranged the room in the same floor. In the end, it turned out to be all well.
Reviewed 2023-09-22
Very good advice place to stay I will come back to the hotel and stay again
We had a wonderful upgrade suite but We hope next time kaaba view Super professional staff !
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