For how many Guest(s)?
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Guest Room
35 sq.m / 377 sq.ft.
Its luxuriously furnished, giving it a spacious and inviting atmosphere. It features a lavish king or twin beds, coffee lounge table, in-room business facilities, internet service and a digital safe. The room fashions a private 3 or 4 piece, en-suite marble bathroom.
One King, One Queen or Two Twin Beds
30 sq.m / 323 sq.ft.
One King, One Queen, or Two Twin Beds
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Check-in 12:00 p.m. - Check-out 10:00 a.m.
The closest airports to Fairmont The Norfolk are Jomo Kenyatta International Airport (NBO) and Wilson Airport (WIL). Jomo Kenyatta International Airport, Nairobi's primary airport, is located 20 kms away from Fairmont The Norfolk. Wilson Airport is located 15 km from the hotel.
We provide a service of taxi from both airports to Fairmont the Norfolk for $ 55 one way.Fairmont The Norfolk is situated only 3 km from the heart of the city centre, 5 km from the Nairobi Railway Station, 3 km from the main convention center and trade fair grounds.
A revitalizing spa retreat in the heart of Nairobi.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Exchange your vows at Fairmont The Norfolk steeped in unrivalled rich heritage and luxury.
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10 well-appointed meeting spaces of various sizes including an elegant ballroom to host meetings, conferences, launch of a product...
Our experienced team will help to orchestrate a seamless and memorable experience to start your lives together.
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4.7/5
Reviewed 2023-09-26
Everything was more than satisfactory. All the staff were very friendly, helpful and accommodating. We ate in both restaurants, had afternoon tea and cocktails in the bat and all were of a high standard. Room was large and comfortable. Couldn't find fault with anything
Reviewed 2023-09-25
Without exception the staff was friendly and attentive.
It was good especially the housekeeper
We stayed twice at the hotel. Once at the beginning of our trip and then at the end. I very much appreciate the late check out option, which allowed me to use the spa services and the pool. A nice way to end a 2-week vacation. I was extremely impressed with the hotel with the exception of having ordered lunch from the menu on our second to last day. There were 6 of us who ordered at the same time. One even ordered the same panini sandwich as I did. Yet my husband and I didn't receive our lunch till after our friends had eaten, been given the bill and even left. My husband ordered a simple pasta, no extra request. We kept getting ... it will be here soon. In the states if the service was that bad they would have compensated us for their problems and the manager would have come to spoken to us. Needless to say, I didn't bother of ordering lunch on the last day since I didn't want a repeat of the day before. That said, I was impressed with all the other service people who truly seemed to care and want to make sure your trip was more than meeting our needs.
My experience was good and I enjoyed each an every moment.
Reviewed 2023-09-24
The overall look of the facilities is satisfying. However the rooms are dated. The lighting and the wireless connections need to be overhauled. The breakfast service is very slow and the people at the egg station need training. Getting your check at the bar area is very slow. Dinner service was fine. I expected more from a 4 to 5 star hotel.
Good services, foods, drinks and rooms are so special
Great people service and hospitality. However, the abysmal internet quality does not make up for that. I would not stay here again until the internet issues are resolved. Also, the air condition quality is below standard.
Rooms were very clean. Staff were especially friendly and accommodating. We really enjoyed the food on offer. A great place to stay
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