Welcome to
Fairmont The Norfolk

A beloved landmark dating back to 1904, Fairmont The Norfolk has played a pivotal role in Kenyan history as the town and later the modern city of Nairobi grew up around it. Today, it offers guests a sophisticated retreat blending old-world charm and elegant contemporary design near Nairobi National Museum and The Maasai Market. Our luxury rooms and suites overlook tranquil tropical gardens, while dining experiences range from lavish breakfasts at the iconic Lord Delamere Terrace to African tapas and cocktails at society favorite, Cin Cin Bar.


Whether passing through on business or at the start of a Kenyan safari adventure, our 5-star hotel in Nairobi is a peaceful haven for discerning travelers. Set amid lush tropical gardens, our 143 rooms and 27 suites are rendered in tones of chocolate, cream and caramel, with African-inspired fabric and artworks. Standard amenities include premium bath products, while upgraded rooms offer the luxury of a private, furnished terrace. Suites combine a separate living area with touches of colonial grandeur.

Deluxe room

Guest Room

35 sq.m / 377 sq.ft.

Its luxuriously furnished, giving it a spacious and inviting atmosphere. It features a lavish king or twin beds, coffee  lounge table, in-room business facilities, internet service and a digital safe. The room fashions a private 3 or 4 piece, en-suite marble bathroom.


Deluxe Courtyard

Guest Room

35 sq.m / 377 sq.ft.

One King, One Queen or Two Twin Beds


Fairmont Room

Guest Room

30 sq.m / 323 sq.ft.

One King, One Queen, or Two Twin Beds


Deluxe Veranda

Guest Room

35 sq.m / 377 sq.ft.

One King, One Queen, or Two Twin Beds




Check-in 12:00 p.m. -
Check-out 10:00 a.m.

Guest Services

Since opening its doors in 1904, Fairmont The Norfolk; a secluded gem in the heart of Nairobi has remained a celebrated Kenyan landmark with 17 luxurious suites and 108 rooms set around tranquil tropical gardens, a modern health club with an heated pool and unique dining facilities.
  • Baby sitting
  • Concierge
  • High Speed Internet
  • Laundry Services
  • Wheelchair Accessibility
  • Currency Exchange
  • Enanai boutique
  • Bell Staff


Fairmont The Norfolk is pleased to present Nairobi vacation packages and special offers created with your comfort and enjoyment in mind. Whether you are in town for business or leisure, we have a special experience just for you!

Spa at Fairmont The Norfolk

Pambo Spa is a sanctuary located at the heart of the hotel and far removed from the frenetic energy of the city outside. Expect organic, earthy tones and luxurious finishes, with separate facilities for men and women – from the changing rooms to the showers, steam bath and sauna. Settle into one of our private treatment rooms for an indulgent, infinitely soothing spa experience at the hands of one of our caring therapists. From healing massages to age-defying facials and restorative body wraps, your vacation starts here.


From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.


Fairmont The Norfolk is a Kenyan landmark steeped in heritage and sophistication. It’s also one of the best business hotels in Nairobi, with six elegant venues capable of hosting everything from board meetings for six to lectures for up to 100. We also offer a choice of wedding packages, whether you’re planning a cocktail reception or a gourmet dinner and dancing. Our breathtaking, 220-capacity ballroom is the most romantic venue in town – while gorgeous tropical gardens and a vintage car collection offer unrivaled opportunities for wedding photography.

Hotel Reviews

Hotel reviews


rating 4.7
1106 reviews

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Sustainable Responsibility

  • Energy management systems
  • Banned used of plastic bags and recycling of used plastics
  • Donating used oil to Nairobi biodiesel organization
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