Welcome to
Fairmont Orchid, Hawaii

Aloha! We remain open and committed to serving our guests. Though, in accordance with requirements from local authorities and adherence to   Governor Ige’s Stay at Home mandate and 14-day self-quarantine ordinance for visitors, we will be operating with necessarily restricted services until April 30, 2020.  Our pool, spa and fitness center are temporarily closed along with our food & beverage outlets, with the exception of Brown’s Deli, which is open for take-out service only. 

We appreciate your understanding and support during this challenging time and our hearts go out to all those affected by COVID-19. Please stay safe and mahalo (thank you) for your continued support of Fairmont Orchid.


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Hawaii's warmth and serenity are reflected throughout the design of our family friendly hotel accommodations with 540 spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Map & Information

Check-in 4:00 p.m. -
Check-out 11:00 a.m..
  • •Turn left at the stoplight exiting the Kona International Airport onto Queen Kaahumanu Highway #19.   

    •Remain on Highway #19 for 19.5 miles.   

    •The entrance to Mauna Lani Resort is located on your left of the highway.   

    •Enter the resort on Mauna Lani Drive and proceed for about a mile to the round-about.   

    •Take the first right turn / cut-off which is North Kaniku Drive.   

    •Stay on North Kaniku Drive until you reach the main entrance to Fairmont Orchid at the end of the drive. 

  • •From Kekuanaoa St. (Airport Access Road) turn right onto Kanoelehua St.   

    •Turn left onto Kamehameha Ave. Continue as lane merges to the right onto Highway 19.  

    •Remain on Highway 19 to Waimea. Follow signs in Waimea to Kawaihae (turn right on Lindsey Road/Highway 19).  Continue down Kawaihae Rd.    

    •At the T-intersection on your left, turn left to continue on Highway 19.   

    •Continue approximately 7 miles to the right-hand turn lane to Puako for Mauna Lani Resort.  

    •Turn right onto Mauna Lani Drive.   

    •Proceed past the Guard House to the traffic circle and take the first right to Fairmont Orchid on N. Kaniku Dr.   

    •Stay on N. Kaniku Dr. until you reach the main entrance to Fairmont Orchid at the end of the drive. 

  • Fairmont Orchid does not provide complimentary shuttle service. Our Concierge Team will be happy to make a taxi reservation for you (fees apply). They can be reached at +1 808 887 7320 or via email: orc.concierge@fairmont.com
  • Self-parking is included in the daily resort charge. For guests who wish to valet park and are paying the resort charge, there will be an additional $10 USD, plus tax charge per night.


  • Our Concierge Team can be reached at
    +1 808 887 7320 or via email: orc.concierge@fairmont.com

Guest Services

The spirit of aloha is embodied throughout Fairmont Orchid as we strive to treat all of our valued guests to the finest experience possible.

  • Check-in & Check-out Times
  • Concierge
  • Activity Passes
  • Airport Transfers
  • Complimentary Resort Shuttle
  • Gift Shops
  • Housekeeping
  • Resort Charge
  • Parking


Make the most of your Hawaii Island beach vacation at the luxury Fairmont Orchid resort and spa with a selection of our most popular hotel packages and special offers.

Spa Without Walls

Fairmont Orchid's award-winning Spa Without Walls blends the essence of aloha with the relaxed, tropical spirit that is Hawaii. With the soothing sounds of water, pleasant ocean breezes and a floral scent that fills the air, our spa treatments integrate the natural therapeutic environment, ancient Hawaiian healing arts and locally sourced products into every experience. Rejuvenate from head to toe as our trained therapists work with you to achieve balance and calm. Choose from eight private outdoor waterfall hales (huts), six oceanfront cabanas or three indoor treatment rooms to begin your spa journey. 

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