Your browser does not support frames.

Guest Services

Bell Staff

Bell people are located at the Main Entrance of the hotel and in the Main Lobby. They will be happy to assist you with porterage and luggage storage.

Check-In / Check-Out

Check-in time is 3 p.m.
Check-out time is 12 p.m. (noon)

Request an early arrival* at 11 a.m. for an additional $40. 

Request a late departure* at 3 p.m. for an additional $40. 

*Based on hotel occupancy.


Our Lobby level front desk offers concierge service as well as on the Fairmont Gold floor. Our staff would be delighted to assist you with directions, tickets to theatre and sports events and dinner reservations.


Elevators are located in the Main Lobby and they reach every level of the hotel.

Express Check-Out

Guests can verify their account and check-out through their television set. A receipt will be mailed out to the address provided by the guest at the time of reservation or check-in.


The Housekeeping staff will provide extra amenities such as humidifiers, cribs and cots at no extra cost. Microwaves and mini-refrigerators are available upon request.

Laundry Services

Daytime and overnight laundry and dry cleaning services are available.


Valet Parking 
Please park your vehicle in front of the hotel's main entrance on 9th Avenue. Rates extended to patrons who enjoy hotel dining outlets or facilities only.  

Overnight parking $45, includes in and out access*

*As part of our Green Partnership Program, Fairmont Palliser is proud to offer 50% off valet parking to overnight hotel guests who are driving hybrid vehicles. Subject to availability.

Short-Term Daily
Up to 4 hours $25
More than 4 hours $45 (full-day rate applies)

Prices include GST. Rates are subject to change. 

Self -Parking 
Impark Lot with access off 10th Avenue West or East or off 9th Avenue (east of hotel). Take elevators to third floor and walk West to hotel mezzanine entrance. Please note the hotel does not own or manage the Impark Lot and prices are subject to change without notice. 

For detailed instructions on how to self park your car, click here.

Visit Impark's official website here.

Hourly rate $8 
Early Bird (Tuesday – Thursday, enter before 9 a.m., valid until 6 p.m.) $25 
All Day (Tuesday-Thursday, valid until 6 p.m.) $27 
All-Day Special (Monday and Friday, valid until 6 p.m.) $18 
Evenings (from 6 p.m. to 6 a.m. next day) $6 
Weekends (Saturday to Sunday, 6 a.m. to 6 a.m.) $6

Pets Allowed

Fairmont Palliser is a Calgary pet-friendly hotel and will accept a max. of two pets (cats or dogs) that are "house trained" per room at a charge of $25/night plus tax. At time of check-in, the owner of the animal must sign a Pet Damage Waiver, accepting responsibility for any damage caused by the animal, and subsequent cleaning/repair costs. This important family member must be under supervision at all times. If left alone in the room, the animal must be in a kennel. Guide dogs are always welcome at no charge. Please Note: due to health regulations, with the exception of guide dogs, pets are not allowed in hotel areas where food or beverage is served, nor the fitness centre and pool. 

Wheelchair Accessibility

The hotel has five guestrooms that meet Access Level Two requirements. These rooms have safety grips, bars in the showers, raised toilet seats, lowered peepholes, and wide doorways - there are also two wheelchairs available on request. The additional supplies available upon request include the following: handicap seat for the bathtub, handicap seat for the toilet, handicap support for the bathtub, no-slip bath mat, phone with large number pads and phone with amplification option.

There are two options for wheelchair accessibility into the hotel the first is an accessibility lift on the North West side of the hotel (9th Ave.) programmed to open at 7 a.m. and lock at 7 p.m. thereafter, guest access keys grant access. The second option into the hotel is via the valet parking level into our mezzanine level, as our main entrance has a grand staircase. All of our meeting and function spaces is wheelchair accessible.


* if applicable
Fairmont is part of Accor © Copyright 2019