Welcome to
Fairmont Scottsdale Princess

Pam P.

Reviewed 2023-03-26

Good stay

Room was clean and well appointed; always sleep well in the super comfy beds and pillows; bell service & valet superior; restaurant breakfast buffet not as many tasty choices as before; disappointed spa not accessible without scheduled treatments or pay $75 fee for day pass; love the self parking lot for quick in and out close to room.

Rachel B.

Reviewed 2023-03-25

Great Family Trip

Unknown

Reviewed 2023-03-25

"Large, nice property with great restaurants but Privado is still a work in process"

Ty

Reviewed 2023-03-25

The Princess Never Disappoints

Anna Y. and her team (including Brian) at The Gold Lounge provided exceptional attention to detail, anticipated our needs, made us feel like welcomed family, and made our stay perfect. Excellent dinners at Toro, Ironwood, and La Hacienda. A fantastic massage from Mike at Well & Being Spa (the only thing that would make the spa better would be SPD or Delta clips on the Peloton). Highly recommend.

Betsy

Reviewed 2023-03-24

Good stay

Everyone very friendly. Spa excellent. La Hacienda excellent.

Alyssa

Reviewed 2023-03-24

sprawling property

In general the staff was pleasant helpful, we enjoyed the lobby dogs, sprawling property of shops and restaurants, and multiple pools. Overall it was mostly good, but we were left a little disappointed in a few areas.

D C.

Reviewed 2023-03-24

Exceptional Service, great family getaway

We had a phenomenal experience, parents grandparents two 1.5 year olds and two dogs. The food and atmosphere was great, everything was extremely clean, and the team members were exceptionally helpful!

James

Reviewed 2023-03-24

My favorite hotel

Overall, I have to say this is my favorite hotel. We've stayed here 4 times and it never disappoints. The place is beautiful, we love the outdoor bar, the service is excellent. Just a joy. We were supposed to be there four nights. The day we were to arrive, our drive was cut short because the freeway from Los Angeles to Scottsdale CLOSED. We turned back home. I called the hotel; the front desk was completely understanding and did not charge us for the night. We tried again the next day...as we were approaching, I called the hotel to find out if there was a charging station at the hotel (this being our first time using our Telsa) because, after we dropped our bags, we were going out immediately. The young lady literally put the phone down, and raced outside to check. Upon her return to the phone, she was actually breathing hard from her run, she told us there was one available. Way beyond the call of duty but what we've always experienced at this hotel. Please keep it up!

Erik M.

Reviewed 2023-03-22

Great all around

My third stay at Fairmont Princess, my family's first. My wife and kids loved it. It wasn't "Can we come back?" It was, "When can we come back?" I believe anyone can find what they want out of a vacation at Fairmont Princess.

Michelle R.

Reviewed 2023-03-22

Poor service and focus on corporate customers

Stayed for 7 days. Room cleaned once after I complained. In room nespresso coffee never refilled. Corporate function shooting off fireworks at 10:00 pm ( I’m from a different time zone and had gone to bed).asked for restaurant reservation to be moved from 6:30 to 7:00 and was told no that they were full. At 7:00 there were 50% of the tables open. One night had someone knock on my door at 10:00 pm for “turn down” service…. Kind of late for that and the only night that was offered. When I talked to the front desk I was told fireworks are common ( how about letting us know in advance?). No explanation on lack of cleaning of room. Offered to take $100 off my bill. We have stayed here many times. Will not go back.