Welcome to
Fairmont Scottsdale Princess

Kellie

Reviewed 2022-09-29

Beautiful grounds, room needs some fixes

The grounds of the Princess are beautiful. We were impressed with the restaurants, pools, shops, grounds, etc. My complaints were we only had hot water in our room occasionally. Two thirds of the showers we took were luke warm at best. Trying to get it resolved with the hotel meant 20 minutes on hold and following up multiple times, to be eventually told 'oh it is just because your room is near the end. Give it time". For what we paid per night, I was extremely disappointed. In the end it seemed if any rooms nearby were running hot water, there wasn't any left for our room. We also had a ton of little bugs in our room. My suitcase was on the floor in the closet and got covered in little tiny bugs. I understand the natural surrounds of the hotel, but this was unsettling. Based on the cost, I've had much better stays elsewhere and will likely not come back to this property sadly.

Carola P.

Reviewed 2022-09-29

excellent service

Stayed for a partner conference and was extremely pleased with the hospitality and professionalism of the food and beverage staff as well as the bell staff. Goran is a true professional and Diane Hill is a dream to work with

Jim B.

Reviewed 2022-09-29

Great staff! Gorgeous rooms, great food and gorgeous rooms.

Perfect.

K L.

Reviewed 2022-09-28

You reneged on the spa discount which left a sour taste

I was very happy with the stay until it came to making payment when I asked the hotel to honor the 25 dollar spa discount, a token gesture that was offered to me and negligible against the full spend and cost of stay. You refused to honor it saying I was mislead by the spa (stating they are a third party and you can’t control them) and my company. Needless to say it was enough to really annoy me on the way out. Shame.

Unknown

Reviewed 2022-09-28

Great facilities

Unknown

Reviewed 2022-09-28

Enjoyed My stay

Rooms were wonderful, service was impeccable

Lucy

Reviewed 2022-09-28

Great location and beautiful grounds

Stayed as part of a corporate conference. Great attention to details and the landscaping and grounds very well maintained.

Montrae C.

Reviewed 2022-09-28

Beautiful atmosphere.

The most wonderful stay at any hotel I have ever been to. The accommodations were spectacular, the hotel staff was the friendliest I have ever experienced. I have nothing but praise for how hard everyone works to make the stay absolutely perfect!

Unknown

Reviewed 2022-09-28

Nice location. Great amenities.

Pamela

Reviewed 2022-09-28

Great Stay

We originally checked into a hotel that was not up to my standards; I immediately checked out, called my travel agent ,and asked him to book two rooms at the Fairmont Princess. Upon arrival, the staff was super gracious and my birthday vacation ended up being fabulous & memorable. I've always known the Fairmont to be a high-quality brand and the Princess lived up to that reputation.