Welcome to
Fairmont Scottsdale Princess

Andrew P.

Reviewed 2022-09-25

Okay hotel

Hotel has a nice resort style setup but needs several renovations to be considered an upscale hotel and to be worth the price charged.

Erin

Reviewed 2022-09-23

Very friendly people

Unknown

Reviewed 2022-09-23

It was good

I was there for a conference & got a room that was unfortunately by the noisy construction happening. There was food in the mini fridge (some cut up fruit from Safeway & a little milk box) left from whoever had stayed in the room before. One of the sinks in the bathroom was so difficult to turn on that we ended up using only the one sink. The outdoor hallways are tiled & so every cart from the cleaning crew & every suit case that is wheeled across it seems pretty loud, making a thunking sound moving across the hard tiles. Overall, the hotel is nice but could use a little TLC in some places.

Andre S.

Reviewed 2022-09-23

OMG what service!

I know that Arizona was pretty and that I would have a great Dental Conference. What was a complete surprise was the staff at the Fairmont Scottsdale Princess! I was blown away! Every single person I came in contact with was friendly helpful and extremely professional. From my morning coffee to the restaurant staff, to every housecleaning! 6-star service! Thank you again and see you soon!

Mccain R.

Reviewed 2022-09-23

Good amenities with a less then impressive room.

My wife and I stayed at the Fairmont for our fourteenth wedding anniversary. The hotel lobby was wonderful and checking in was easy. As we approached our room door a very large pile of bird poop was right in front of our door. We side stepped the poop to explore our room. While looking around our room we noticed not one but two moths flying around the room. It took some work to get them out the sliding balcony door. Later that night I shaved to go out for dinner. The sink in the bathroom was clogged and the dirty water sat in the sink unable to drain. After the first night we woke up to get ready by pulling the sheet off the bed. At that point we discovered what appeared to be blood spots all over the sheet. We both thought we slept in another persons blood. We called the services line and walked them through everything typed in this paragraph. They assured us housekeeping would come up right away to change the sheets. My wife and I went out for dinner that night and when we came back tired and ready for bed the sheets still had not been changed. We had to call the service line again to request clean sheets. We were tired and wanting to go to bed but had to wait for housekeeping to come up and change the sheets. When housekeeping came they had the wrong sheets and needed to go back to get the correct size. It was explained to us that the spots were most likely rust from the washing or drying machines. I'm not sure if it was rust or not, it looked a lot like blood spots. Upon our check out we went through this a third time as there were no notes on our account about the moths, clogged sink, or bloody sheets. The hotel did discount everything on our bill except our spa. That was the least the hotel could do. It was disappointing to go to a high class hotel and our first experience with our room is stepping around a large pile of bird poop, dodging two moths flying around the room, having a clogged sink, and then finding what looked like blood spots on our sheets.

Unknown

Reviewed 2022-09-23

Fabulous Hotel and Resort

Deirdre C.

Reviewed 2022-09-23

Pampered From Start ot Finish

The service was amazing. The grounds were amazing. The room was amazing. I can't say enough great things about this property. I normally don't have fantastic experiences at resorts, but this was the complete opposite. I thoroughly enjoyed my time t here and absolutely plan to return.

Cara P.

Reviewed 2022-09-23

Had someone come into my room

When i was going to sleep and i had all the lights turned off and someone somehow was able to come into my room with their key. They turned on the lights and i heard them say “oh shoot this is the wrong room”. This was a little terrifying because I didn’t know who was coming into my room and why.

Larry

Reviewed 2022-09-23

Fantastic Experience

We had a fantastic experience form check-in to checkout. The staff was exceptional at all levels. We really appreciated Chanda in the restaurant, every morning a warm smile and welcome greeting. at check in the lady was very helpful as well do not remember her name. Our second trip this year and look forward to our next visit.

Zach S.

Reviewed 2022-09-22

AMAZING!

Incredible stay no issues wonderful staff