Reopening FAQ

Reopening FAQ

Fall program - October 2020

Welcome to Fairmont Tremblant! As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees (including temperature check upon arrival, increased cleaning and sanitizing protocols), please visit ALLStayWell.com.

Following the most recent Quebec Government health measures, the Mont-Tremblant region is currently an orange zone (Alert). Quebec citizens who must travel need to continue to respect the health rules applicable to their zone of residence and adopt behaviors in accordance with the sanitary measures enforced in their respective zone. Access to our restaurants and bars is exclusive to guests residing in green, yellow or orange zones. If you reside in a red zone, we invite you to use the In-room dining service or the Ricochet grab-and-go counter, located on the terrace level.

 Wearing a mask is mandatory in indoor public spaces throughout Quebec. It is therefore mandatory to wear a mask inside the hotel at all times. Masks can be removed in bars/restaurants once you are seated. The regulation applies to everyone ages 12 and up, although children as young as two are also encouraged to wear a mask.

Please note that room maintenance is only done on the 3rd day. It will be our pleasure to refresh your amenities upon request. 

Along with the hotel, the following amenities and services will be open:

RESTAURANTS*

Reservations are strongly recommended: 819-681-7000

Le Comptoir restaurant every day from 7am to 10am (à la carte only)

Le Ricochet café, our ready-to-eat counter, is open Saturdays and Sundays from 7am 

Axe Lounge Bar is open from Monday to Thursday from 5 pm to 10 pm (food service ends at 9pm)

and open Friday, Saturday and Sunday from noon to 10 pm.

Every Thursday at Axe Lounge Bar during fall season* - Oysters and jazz ! Special oyster offer from 5 pm to 8 pm followed by live music jazz duo Basso starting at 7pm. 

In-room dining is open from Monday to Thursday 7am to 10pm and from 5pm to 9pm

and open Friday, Saturday and Sunday from 7am to 9pm


Pool Bar is open Friday and Saturday evenings (drink service only)

Choux Gras restaurant is open Thursday to Saturday from 6pm to 10pm

*Restaurant hours may be subject to change depending on occupancy level.

MOMENT SPA

Moment Spa is open from Monday to Sunday from 10pm to 5pm

To learn more about our treatments and promotions, please visit the Moment Spa website

For more information or to book an appointment, please call at 819 681-7680 or toll-free at 1 866263-7477or book online.

POOLS AND FITNESS CENTRE

Indoor/outdoor pools and outdoor tubs: 

Monday to Thursday open from 10am to 7pm

Friday, Saturday and Sunday  from 9am to 8pm*


*On Friday Saturday and Sunday reservations are required for all hotel guests wishing to use the pool facilities during their stay. However, pre-arrival bookings for the pool terrace space is not available and must be made once checked-in. Note that the capacity of our pools and tubs have also been reduced according to government standards. Access to the pool deck will be available in two-hour blocks, per day, per room. 

Enjoy some down time with your favorite book on our pretty outdoor terrace with fireplace, open from 9am to 9pm daily. 


The fitness centre*: Open 24/7 - Access with room key
Maximum capacity of 4 people due to social distancing measures
No prior reservation required

OTHER SERVICES AND AMENITIES (exclusive to hotel guests)

Saturday Yoga: 9am to 10am in Soutana III room.

Guided hikes Tuesdays and Sundays: meet at 9:50am in the lobby. Excursion from 10am to 11am (reserve with our concierges) 

ATM: located on the terrace level

Parking: daily rate of $26 per vehicle. Valet parking as well as self-service parking available.

Pets allowed: dogs are always welcome (fees and conditions apply).