FAQ

FAQ

Welcome to Fairmont Tremblant! As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees (including temperature check upon arrival, increased cleaning and sanitizing protocols), please visit ALLSafeAndWell.com


IMPORTANT

Following the new measures issued by the provincial government, a curfew is in effect as of Saturday January 9. It is therefore required that guests remain in their guestroom between 9:30 p.m. and 5 a.m.* Please note that arrivals at the hotel must be done before 9:30 p.m.

Furthermore, only occupants of the same residence can share a guestroom.

Masks are mandatory in indoor public spaces throughout Quebec. Scarves are not permitted. The regulation applies to everyone aged 10 and up, although children as young as two are also encouraged to wear a mask.

Please note that room maintenance is only done after check out. 

RESTAURANTS

Dining rooms and bar are currently closed.

Le Ricochet:
Open Saturdays from noon to 8 pm

In-room dining service
Open Monday to Friday from 7 am to 10:30 am and from 5 pm to 9 pm
Open Saturday from 7 am to 10 pm
Open Sunday from 7 am to 11 am and from 5 pm to 9 pm


Note that breakfast service ends at 10:30 am
*A $5 In-Room Dining delivery fee and 15% gratuity is automatically added to your bill

Lunch boxes and coffee service available - visit the front desk or Contact Royal Service.


MOMENT SPA

Moment Spa is open daily from 10 am. To discover more about our treatments and promotions, please visit the Moment Spa website

For more information or to book an appointment, please call at 819 681-7680 or toll-free at 1 866263-7477 or book online.


POOLS AND FITNESS CENTRE

Outdoor pool and indoor pool:
 
    From Monday to Thursday from 10 am to 8 pm
    Friday and Saturday from 9 am to 9 pm
    Sunday from 9 am to 8 pm


*Due to the current situation, reservations are required for all hotel guests wishing to use the pool facility during their stay. However pre-arrival bookings for pool terrace space are not available and must be made once you’ve checked into the hotel. Note that the capacity of our pools and tubs has also been reduced according to government standards.

The sauna, hot tubs and steam rooms are temporarily closed.

Fitness center : Temporarily closed until further notice


OTHER SERVICES AND AMENITIES (exclusive to hotel guests)

- ATM: located on the terrace level by the elevators
- Parking: daily rate of $29 per vehicle. Valet parking as well as self-service parking available.
- Pets allowed: dogs are always welcome (fees and conditions apply).