ALL Safe and Well

Your Safety in Mind

Times are changing, and so are we. What to expect during your next visit.

YOUR ARRIVAL 

Wellness Check: Upon arrival you will be greeted at the main entrance with a friendly smile and temperature check, along with a few screening questions. Guests that do not pass the screening will be asked to quarantine in a designated area of the hotel.

Parking: Self-parking is available to the east of the hotel in the Richardson Centre Parkade which is connected to the hotel via underground walkway.

YOUR STAY
Face Mask:
 During your stay please wear a mask at all times in the public areas of the hotel. Masks will be provided for guests who do not have one.

Social Distancing: Furniture throughout the public areas of the hotel have been rearranged to facilitate social distancing.

Hand Sanitizing: Hand Sanitizing Stations have been placed in high traffic areas throughout the hotel.

Housekeeping: Your room will be thoroughly cleaned and disinfected with EPA-registered cleaning products, with a 48-hours resting time between each guest. Housekeeping during your stay will occur every three days, when your room is vacant or upon request when your room is vacant.

Room Amenities: Wellness kits (hand sanitizer, mask) are available upon request. Pens, stationary, magazines and alarm clocks have been removed but are available upon request.

Pet-Policy: Pets are welcome at a fee of $25 per stay.

AT THE HOTEL
Dining:
 Contactless In-Room Dining service is available from 8:00 AM – 9:00 PM, for Breakfast, Lunch and Dinner.  Lounge at the Fairmont is only available for take-out service from 8:00 AM – 9:00 PM
The Velvet Glove Restaurant remains closed. 

Pool & Health Club:  The fitness center, pool, sauna and whirlpool remain closed at this time.

Services not available at this time: Business Centre, Fairmont Gold, Valet Parking, Childcare

Has your question/concern not been answered? Please call our Royal Service Team at (204) 957-1350 or email LOM.dutymanager@fairmont.com for further information.

We look forward to welcoming you to Fairmont Winnipeg, your essential Winnipeg experience.